About the position
The Enterprise Revenue Cycle Program Manager (Remote) will be leading and overseeing complex, multi-disciplinary programs of high strategic priority through all phases of development, planning, execution, and close-out, ensuring successful project and program deliverables are achieved. This role involves developing fiscal year and long-term program roadmaps and workplans, leveraging strategic inputs from Senior and Executive Leadership. The manager will also manage a portfolio of large, complex projects and oversee a team of project managers, ensuring the use of appropriate project management tools and concepts to execute successful projects. Collaboration with institutional stakeholders is essential to ensure the impact of Enterprise programs is aligned. Additionally, the manager will develop executive-level program reports and deliverables, manage the creation of internal tools and systems for program delivery, conduct needs assessments, and evaluate individual program effectiveness, including KPIs and ROI. The role also includes identifying and escalating decisions, communications, and areas needing executive-level support and guidance, as well as leading business change management, including business process redesign, training, and SOPs.
Responsibilities
- Leading and overseeing complex, multi-disciplinary programs of high strategic priority through all phases of development, planning, execution, and close-out.
- Developing fiscal year and long-term program roadmaps and workplans, leveraging strategic inputs from Senior and Executive Leadership.
- Managing a portfolio of large, complex projects.
- Overseeing a team of project managers, ensuring use of appropriate project management tools and concepts.
- Collaborating with institutional stakeholders to ensure the impact of Enterprise programs is aligned.
- Developing executive-level program reports and deliverables.
- Managing and overseeing the creation of internal tools and systems for program delivery.
- Conducting needs assessments and evaluating individual program effectiveness, including KPIs and ROI.
- Identifying and escalating decisions, communications, and areas needing executive-level support and guidance.
- Leading business change management, including business process redesign, training, and SOPs.
Requirements
- Bachelor's Degree is required.
- Master's Degree is preferred.
- Eight years of related experience is required.
- Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
- Ability to work with diverse internal and external constituencies.
Benefits
- Flexible schedules
- Affordable health, vision and dental insurance
- Child care and student loan subsidies
- Generous levels of time off
- 403(b) Retirement Savings plan
- Pension
- Tuition and certain License and Certification Reimbursement
- Cell phone plan discounts
- Discounted rates on T-passes
