About The Position

The purpose of the Enterprise Resource Planning (ERP) Analyst 2 is to work with end users, product owners, developers and business stakeholders to elicit, analyze, communicate, and validate requirements and business processes. Prepares and/or maintains detailed documentation pertaining to configurations, systems operations, and requirements. Achieves and maintains subject matter expertise relevant to the assigned functional areas within Workday Student, specifically Student Records. Works with product teams and product managers to implement changes and enhancements to applications. An ERP Analyst 2 will be required to perform additional duties with more autonomy and less required supervision and consultation with superiors. Examples include being assigned as lead analyst on various projects, enhancement initiatives, and software implementations and representing the department with software vendors. An ERP Analyst 2 will also be expected to provide more consulting services to business users, leveraging advanced critical thinking skills.

Requirements

  • Bachelor's Degree in a technology or business related field.
  • 2 years of related experience.
  • +LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.

Nice To Haves

  • Master's Degree in computer science, information systems, engineering, or related.
  • Experience with Workday ERP, specifically in the Workday Student Modules.

Responsibilities

  • Support: Knowledge of business processes and technologies for assigned product line. Works with product owners, product teams, and other ITS teams to troubleshoot, analyze, gather requirements, and propose resolutions. Communicates potential impact of solutions. Executes solutions. Tests independently and in collaboration with product owners. Will be expected to work autonomously with other ITS teams, requiring less input and advisement from supervisor. (30%)
  • Consulting/Enhancing: Works with product owners, product teams, product managers, and vendors to understand business needs and vendor product roadmaps. Documents requirements into functional and technical specifications using a variety of business analytic techniques. Recommends solutions to product owners. Works with product team to implement and test enhancements based on University product roadmap priorities. Coordinates with other ITS teams to implement solutions and to communicate solutions to appropriate parties. Will be expected to manage some enhancements from beginning to end with less need for supervisor consultation. Will be assigned as the primary departmental representative on software solution implementations. (30%)
  • Reporting: Works with product team and product owners to define and document reporting needs and creates reports within applications and/or external reporting systems. Coordinates with other ITS teams to implement solutions and to communicate solutions to appropriate parties. Will be responsible for seeking out opportunities to enhance business processes or solve problems through reporting solutions, thus acquiring an advanced report-developing skill set. (15%)
  • Testing: Uses automated testing tool when available Maintains and enhances testing scripts, executes on schedule, troubleshoots results, and works with product line to recommend enhancements to business processes. Will be responsible for working directly with software vendor of testing tool to solve problems and convey needs of the department. (15%)
  • Other duties as assigned. (10%)

Benefits

  • LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
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