Enterprise Resilience Business Execution Lead Analyst

Citi•Tampa, FL

About The Position

The position requires a candidate with the ability to lead a variety of activities. The successful candidate will participate in and advance a wide array of CoB initiatives. The candidate must be able to form trusting relationships with senior executives and influence U.S. Provides and supports oversight of the ER Policy and Standard deliverables ensuring quality, efficiency and accuracy. Coordinates a wide range of ER activities to implement Operational Resilience and a CoB Programs that including: Assessment, Planning, Testing, Maintenance, Quality Review, Crisis Management, Training, Awareness, Communications, Monitoring and Reporting. Assist with reviews of third-party vendor relationships and any remediation activities. Conduct quality assurance (“QA”) reviews on Continuity of Business (COB) third party vendors across all Global Products/Functions (“Sectors”) and Regions by applying a risk-based methodology. Partners with the ER leadership and central teams to maintain a calendar of activities to ensure a timely completion of all policy requirements. Advises the business on ER strategy, policy requirements and preferred practices. Interacts with business and technology management to understand future business strategy and ER needs, ensuring relevant documentation accounts for changes that occur. Conducts business reviews including Franchise Critical Functions, Franchise Critical Applications and the year-end annual CBCM attestation process. Facilitates a process to ensure that ER documentation is viable, executable, implemented and tested. Collaborate and network to gather information internal and external to the organization to help guide business recommendations. Promotes Business Continuity Enterprise Resilience training and awareness. Perform gap analyses to identify vulnerabilities and recommend enhancements to existing ER frameworks. Develop and document current-state and future-state recovery strategies, ensuring alignment with organizational objectives and industry best practices Will have knowledge of organizational controls, tracking and monitoring requirements, ensuring risks are reported and escalated to Risk & Control Leads when gaps in performance and associated risks are identified. Recommends Corrective Action Plans (CAPs) and / or Risk Exceptions (REs). Support Internal Audit reviews and/or internal Control reviews. Assists with crisis management support during disruptive events. Coordinate business participation in CoB testing to fulfill crisis management, business, technology, supplier and other testing as needed. Performs other duties and functions as assigned. Ability to operate with a limited level of direct supervision. Strong background in gap analysis, process improvement, and documentation. Knowledge of relevant regulatory requirements and industry standards. Familiarity with IT infrastructure, cloud computing, and network security. Experience with disaster recovery tools and software---Such as Fusion. Good understanding of the business and financial drivers for U.S. Personal Banking and Wealth. Exposure to U.S. Personal Banking and Wealth disciplines such as Retail, Branch, Cards, Credit, Collections, Mortgage, Digital, Fraud, Operations and Technology. Other relevant experience in financial services that requires analytical skills. Consistently demonstrates clear and concise written and verbal communication. Strong Microsoft Office skills in Word, PowerPoint and Excel. Track record as a strong analyst and recognized as able to deliver work in pressured environments.

Requirements

Ability to lead a variety of activities.
Ability to form trusting relationships with senior executives and influence U.S.
Ability to operate with a limited level of direct supervision.
Strong background in gap analysis, process improvement, and documentation.
Knowledge of relevant regulatory requirements and industry standards.
Familiarity with IT infrastructure, cloud computing, and network security.
Experience with disaster recovery tools and software---Such as Fusion.
Good understanding of the business and financial drivers for U.S. Personal Banking and Wealth.
Exposure to U.S. Personal Banking and Wealth disciplines such as Retail, Branch, Cards, Credit, Collections, Mortgage, Digital, Fraud, Operations and Technology.
Other relevant experience in financial services that requires analytical skills.
Consistently demonstrates clear and concise written and verbal communication.
Strong Microsoft Office skills in Word, PowerPoint and Excel.
Track record as a strong analyst and recognized as able to deliver work in pressured environments.
Bachelor's/University degree

Nice To Haves

Master's degree preferred

Responsibilities

Provides and supports oversight of the ER Policy and Standard deliverables ensuring quality, efficiency and accuracy.
Coordinates a wide range of ER activities to implement Operational Resilience and a CoB Programs that including: Assessment, Planning, Testing, Maintenance, Quality Review, Crisis Management, Training, Awareness, Communications, Monitoring and Reporting.
Assist with reviews of third-party vendor relationships and any remediation activities.
Conduct quality assurance (“QA”) reviews on Continuity of Business (COB) third party vendors across all Global Products/Functions (“Sectors”) and Regions by applying a risk-based methodology.
Partners with the ER leadership and central teams to maintain a calendar of activities to ensure a timely completion of all policy requirements.
Advises the business on ER strategy, policy requirements and preferred practices.
Interacts with business and technology management to understand future business strategy and ER needs, ensuring relevant documentation accounts for changes that occur.
Conducts business reviews including Franchise Critical Functions, Franchise Critical Applications and the year-end annual CBCM attestation process.
Facilitates a process to ensure that ER documentation is viable, executable, implemented and tested.
Collaborate and network to gather information internal and external to the organization to help guide business recommendations.
Promotes Business Continuity Enterprise Resilience training and awareness.
Perform gap analyses to identify vulnerabilities and recommend enhancements to existing ER frameworks.
Develop and document current-state and future-state recovery strategies, ensuring alignment with organizational objectives and industry best practices
Will have knowledge of organizational controls, tracking and monitoring requirements, ensuring risks are reported and escalated to Risk & Control Leads when gaps in performance and associated risks are identified.
Recommends Corrective Action Plans (CAPs) and / or Risk Exceptions (REs).
Support Internal Audit reviews and/or internal Control reviews.
Assists with crisis management support during disruptive events.
Coordinate business participation in CoB testing to fulfill crisis management, business, technology, supplier and other testing as needed.
Performs other duties and functions as assigned.