Enterprise Resilience Business Continuity Assistant Vice President

Early Career-posted 3 months ago
$70,080 - $105,120/Yr
Full-time • Mid Level
Getzville, NY
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Citi's Enterprise Resiliency (ER) organization within Technology is seeking an experienced professional to serve as a Business Execution Continuity of Business (CoB) Senior Lead Analyst in support of U.S. Personal Banking, Wealth and Functions. The CoB Lead Analyst is responsible for business resiliency of critical business processes and technology, and their availability to customers, third parties, regulators, and other stakeholders during an unplanned event or disruption, in accordance with agreed-upon and consistent service levels. Employees in this job family ensure: Business Recovery Plans are viable, executable, implemented, tested, and communicated to the appropriate stakeholders. They also ensure appropriate CoB considerations are incorporated into technology and business planning, for example staffing, facilities, equipment and suppliers. In the event of a business or technology disruption, they identify, prioritize, protect, and restore critical business processes. CoB safeguard Citi's staff, business operations, and technology under a diverse set of conditions.

  • Provides and supports oversight of the ER Policy and Standard deliverables ensuring quality, efficiency and accuracy.
  • Coordinates a wide range of ER activities to implement Operational Resilience and a CoB Programs including Assessment, Planning, Testing, Maintenance, Quality Review, Crisis Management, Training, Awareness, Communications, Monitoring and Reporting.
  • Assist with reviews of third-party vendor relationships and any remediation activities.
  • Conduct quality assurance (QA) reviews on Continuity of Business (COB) third party vendors across all Global Products/Functions (Sectors) and Regions by applying a risk-based methodology.
  • Partners with the ER leadership and central teams to maintain a calendar of activities to ensure a timely completion of all policy requirements.
  • Advises the business on ER strategy, policy requirements and preferred practices.
  • Interacts with business and technology management to understand future business strategy and ER needs, ensuring relevant documentation accounts for changes that occur.
  • Conducts business reviews including Franchise Critical Functions, Franchise Critical Applications and the year-end annual CBCM attestation process.
  • Facilitates a process to ensure that ER documentation is viable, executable, implemented and tested.
  • Collaborate and network to gather information internal and external to the organization to help guide business recommendations.
  • Promotes Business Continuity Enterprise Resilience training and awareness.
  • Perform gap analyses to identify vulnerabilities and recommend enhancements to existing ER frameworks.
  • Develop and document current-state and future-state recovery strategies, ensuring alignment with organizational objectives and industry best practices.
  • Will have knowledge of organizational controls, tracking and monitoring requirements, ensuring risks are reported and escalated to Risk & Control Leads when gaps in performance and associated risks are identified.
  • Recommends Corrective Action Plans (CAPs) and/or Risk Exceptions (REs).
  • Support Internal Audit reviews and/or internal Control reviews.
  • Assists with crisis management support during disruptive events.
  • Coordinate business participation in CoB testing to fulfill crisis management, business, technology, supplier and other testing as needed.
  • 5+ years of relevant experience.
  • 3+ years of experience with Third Party oversight, risk and/or relationship management.
  • 3+ years Regulatory experience.
  • 3+ years of data analysis experience.
  • 2+ years Business Continuity Methodologies experience.
  • 2+ years experience of technology project management, Data modeling and workflow mapping.
  • 2+ years experience working with internal/external audit/regulatory groups is preferred.
  • Advanced project management, data analysis and reporting ability; with a good understanding of supporting technologies (applications, reporting tools, and data presentation).
  • Excellent verbal and written communication skills.
  • Awareness of Citi and/or other Financial Services institutions.
  • Strong understanding of financial services products, and Citi's organizational construct.
  • Ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Highly motivated with enthusiasm for the Financial Services industry and desire to master the business.
  • Attention to detail and ability to discuss, document and confirm process flows.
  • Hands on approach and able to manage own work load whilst taking direction.
  • Flexibility, adaptability, and autonomy are essential as out of hours work is required to support activities such as weekend business testing and incident response.
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
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