Enterprise Product Coach

Johnson & Johnson-posted 8 days ago
Full-time • Mid Level
Hybrid • Horsham, PA
5,001-10,000 employees
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Johnson & Johnson is recruiting for an Enterprise Product Coach. This role will be based in New Brunswick, NJ, Raritan, NJ, Horsham, PA, or Irvine, CA. And it is required to be in the office three days a week. Johnson & Johnson is currently recruiting for an Enterprise Product Coach within the JJT Strategy & Operations ePMO where you will demonstrate your extensive practical Digital Product Management and agile expertise to coach teams and leaders in a product mindset and product management practices. You will develop/deliver hands-on training and coaching to help guide your clients to good digital product management practices and recommend processes and tools to support them in their journey. As part of a new coaching group, you will also be critical in developing growth strategy and insights with other coaches. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

  • Work with digital product leaders and teams throughout the enterprise to ensure relentless drive for customer focused outcomes using data to gather greater insights
  • Coach and mentor digital product teams to demonstrate appropriate principles such as product mindset, agile principles, human-centered design principles, and frameworks to deliver high value products and capabilities
  • Enable and inspire a collaborative and empowered culture to promote greater business agility
  • Work with teams to identify new ways of working and scale practices with proven impact
  • Develop and influence learning strategies; design and develop facilitator-lead materials
  • Through coaching soft skills, build trust, evaluate team’s current practices /methodologies, and recommend appropriate next steps to achieve greater business agility
  • Assess product delivery maturity, educating and mentoring to identify trends and opportunities for strategic improvement
  • Collaborate with other coaches to develop insights and strategies to develop trust, confidence, partnership and impact
  • Run workshops and training on product development topics, leveraging tool kits and best practices
  • Advise on modern product discovery and product delivery techniques
  • Drive business agility by coaching Product Managers and squads through defining and evolving their product strategy, vision, and roadmaps to deliver best-in-class solutions.
  • Work closely with leadership and cross-functional stakeholders to define product strategy and OKRs that drive Product Usage and adoption over short, medium, and long terms; balancing various business/stakeholder needs.
  • Create time-centric product roadmaps that deliver the product strategy while balancing business/stakeholder, security, risk, and compliance requirements and contractual commitments.
  • Leverage data and analytics to make informed decisions, monitor product performance and continuously improve product to improve KPIs.
  • Drive a cross functional team of engineers, designers, other technologists and horizontals, business stakeholders, etc.
  • Maintain a deep understanding of customer needs and feedback through user research, surveys, and feedback loops, and incorporating this insight into product enhancements.
  • Scope and lead the development of new product features that will increase the value to our customers.
  • Work closely with compliance and risk management teams to ensure products adhere to regulatory requirements and industry standards.
  • Develop and manage product budgets, forecasts, and financial models to optimize resource allocation and track financial performance.
  • Effectively communicate product updates, priorities, and progress to internal stakeholders, executive leadership, and external partners.
  • To be truly effective, one must be an expert in Digital Product Management (product strategy, discovery, development).
  • At least three years of proven experience as a Digital Product Manager or Senior Product Leader
  • At least five years of experience helping build products (e.g., as a team member)
  • Skilled in Digital Product Strategy & Discovery, OKR Creation and Tracking, and Digital Product Vision and Roadmaps
  • Effective coach - excellent communicator, exudes patience and loves to teach others
  • Understanding of software development methodologies like Scrum or Kanban
  • Excellent facilitation skills, experience leading training and backlog development and refinement sessions
  • Passionate about improving Customer Experience and delivering maximum value to customers
  • Demonstrable work experience in creating a compelling product vision, insightful product strategies, and working trade-offs involved with an effective team topology
  • Demonstrable work experience in helping product leaders to create an environment conducive to supporting empowered product teams delivering great results
  • Experience helping product leaders align priorities to the overall business goals and product strategies
  • Proven experience in building relationships with leaders across the organization to influence and inspire change
  • Ability to understand and navigate the complexities of operating in a matrix global framework is required, along with the capability to implement flawlessly in high stress/fast paced environment
  • Intellectual curiosity and learning agility are key for this role
  • Proven track record to be highly collaborative & flexible – comfortable navigating through ambiguity with a diplomatic approach. Able to quickly adapt to shifting priorities and reprioritize accordingly
  • Comfort with ambiguity, bias for action, startup 0 to 1 mindset balanced with systems thinking
  • A bachelor’s level degree is required, preferably in a Technical (Computer Science, Information Science) or Business area of study
  • Digital Product Management
  • Agile SDLC
  • Lean Six Sigma
  • Prosci Change Management
  • Skilled Facilitator
  • Design Thinking
  • Community Management
  • Product Marketing
  • employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
  • Vacation –120 hours per calendar year
  • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
  • Holiday pay, including Floating Holidays –13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
  • Caregiver Leave – 80 hours in a 52-week rolling period
  • Volunteer Leave – 32 hours per calendar year
  • Military Spouse Time-Off – 80 hours per calendar year
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