Enterprise Premium Support Agent
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About The Position
As a Premium Support Agent, you will leverage your extensive experience to work closely with our largest enterprise customers, providing high-touch, technical, and strategic support. You will collaborate closely with internal teams, including Customer Success, Sales, Professional Services, and Engineering, to resolve the most complex technical issues and drive long-term customer success. You will help shape and refine support systems and processes, ensuring they scale as our customer base grows. Additionally, you will play a pivotal role in strategic technical account management, helping customers maximize their value from Notion while ensuring alignment with business goals.
