Enterprise PMO Director

Premise Health Systems • Merrimack, NH

48d • $135,000 - $145,000 • Remote

About The Position

Premise Health is Different on Purpose Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs. Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com. The Director of Enterprise Portfolio Management is responsible for building, implementing, championing and continuously improving Premise Health's Enterprise portfolio, program, and project governance practices.  This role is key on the Enterprise Project Management Office team, seen as a thought leader for portfolio governance and best practices regarding Executive Portfolio measurements and KPIs.  The role will be the key liaison between Enterprise Review Board, Product Owners, Business, and IT leaders, as well the EPMO, to drive governance effectiveness and value in Enterprise initiatives and investments.  Responsibilities will include design, implementation, education and management of the project intake/ demand process, portfolio KPIs and all governance related processes for portfolio, program, and project in the Enterprise Portfolio. The Director of Enterprise Portfolio Management is a servant leader and influencer for the Enterprise Portfolio who will assure portfolio health, outline risks/issues and facilitate difficult conversations regarding the prioritization, trade-offs, continued execution, risks, and issues within the portfolio.  This role will be a change agent for business agility, lean portfolio management and continuous improvement of governance processes. This is a Full Time, remote, Enterprise PMO Director role.

Requirements

• Bachelor's degree preferred or equivalent work experience
• PMI ACP and/or PMP (Project Management Professional) certification required
• Lean Six Sigma Green Belt required
• 5+ years of experience in Portfolio Governance
• 5 - 7 years of experience in a leadership role
• 10+ years of senior level experience management projects, programs and portfolios in complex, multi-function organization using PMI (Project Management Institute) best practices in traditional, hybrid, and/or agile delivery
• Demonstrated ability to successfully manage multiple projects simultaneously including large, complex business and IT projects/programs
• Experience with project stage gates, and governance best practices associated with key deliverables per stages
• Proven experience and record of accomplishment of successfully completing assignments within the deadline, scope, and budget
• Demonstrated experience servant-leading teams
• Experience with Organizational Change Management
• Experience in traditional and non-traditional project management methodologies
• Advanced understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations, and run team meetings
• Ability to manage multiple project managers or team members at one time
• Adapts approach and demeanor in real time to match the shifting demands of different situations, projects, and stakeholder needs
• Willingness to challenge assumptions and identify the business drivers that support the enterprise strategic goals
• Owning assignments through to successful completion
• Researching, interviewing, and documenting key business case business and technical requirements
• Consulting with stakeholders and clients to define business case/needs and clearly articulate business situations that require technical solutions
• Ability to work and operate effectively with uncertainty of change
• Identifying, documenting, and communicating key risks for product and project approaches
• Demonstrated ability to manage conflict and strong negotiation skills
• Creating reports to measure the effective output of projects and teams
• Providing fully transparent Enterprise Portfolio reporting to ensure efforts and delivery are meeting business value
• Ensuring key stakeholders are made aware of key information related to the Enterprise Portfolio
• Strong facilitation skills
• Adjust communication style to fit the audience and message
• Encourages the open expression of diverse ideas and opinions
• Expresses self in a credible and transparent manner
• Inspires a shared vision with the team with enthusiasm and passion with demonstrated ability to motivate team members, inspire teamwork and take a leadership role
• Has an elevated level of integrity, fostering and instilling trust
• Looks to continuously improve team setting stretch goals and objectives, pushing individuals and team to perform at higher levels
• Delegates and distributes assignments and decisions appropriately • Conveys clear performance expectations and follows up consistently
• Healthcare/IT industry background strongly preferred
• Desire for continual personal growth and improvement
• Excellent written and verbal communication and documentation skills
• Able to think in theory with a strategic mindset and apply tactically
• Able to work autonomously, be accountable, and take initiative
• Proven initiative to learn and research new concepts, ideas, and technologies quickly
• Skilled in MS Office Suite, ServiceNow, and MS Project

Nice To Haves

• PfMP preferred or willingness to obtain
• Healthcare/IT industry background strongly preferred

Responsibilities

• Coordinate Enterprise Portfolio Management (PPM) activities that support Premise Health priorities and help develop effective ways to advance PPM maturity
• Provide project portfolio management, project management and process improvement guidance and support to Premise Health and EPMO team members
• Establish and maintain the roadmap of the Enterprise Portfolio that support operational excellence; maintain up-to-date status and communicate assessments and plans to stakeholders
• Execute and maintain Enterprise Portfolio demand/project selection cycle that will allow Team Members the opportunity to submit demands, undergo Enterprise Review Board discussion, prioritization, and selection; communicate results to Team Members in an effective and clear manner
• Establish and analyze project metrics, portfolio metrics, reporting on metrics utilizing ServiceNow tools to Senior Leadership and the Enterprise Review Board
• Manage and collaborate with Premise department leaders and Enterprise Review Board members to conduct business process analysis, identify problems or gaps in processes, determine course of action and impacts to the organization, and recommend measurable improvement changes
• Provide clear and engaging training and coaching on Enterprise Portfolio Management and process improvement topics
• Support staff and act as a facilitator in training, processes, procedures, and policies to effectively manage portfolio, project, and process improvement strategies
• Conduct full life-cycle project management on assigned projects, including project execution and communication, scheduling, milestone tracking, issue management, and organizational change management
• Effective influence, negotiation, and collaboration skills, as well as communication skills to all levels of the organization
• Experience with project stage gates, and governance best practices associated with key deliverables per stages
• Familiarity with portfolio financials as related to metrics of portfolio delivery
• Acts as servant-leader for Enterprise Project Management team
• Responsible for career planning, professional development, and supervision of Enterprise Portfolio Management team members
• Assists with development and adherence of departmental budget
• Assists with development of and responsible for progress monitoring of departmental goals
• Coordinates the team roadmap
• Fosters a growth mentality amongst team members
• Ensures continual improvement in team practices
• Acts as an Enterprise Project Management change agent throughout the organization
• Partners with other leaders to identify, develop, and drive transformative initiatives

Benefits

• medical
• dental
• vision
• life and disability insurance
• a 401(k) program with company match
• paid holidays and vacation time
• a company-sponsored wellness program
• EAP
• access to virtual primary care and virtual behavioral health at no cost for team members and their dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Ambulatory Health Care Services
• Number of Employees: 5,001-10,000 employees