Enterprise Platforms Sys Admin III

Methodist Le Bonheur Healthcare

21h•Onsite

About The Position

Methodist Le Bonheur Healthcare (MLH) is seeking an Enterprise Platforms Sys Admin III to make an impact on a meaningful scale, embracing the Power of One. MLH strives to be an employer of choice and a talent-rich organization where Associates can grow their careers caring for others, having served the health care needs of Memphis and the Mid-South for over a century. This role provides advanced technical support and knowledge for the installation, patching, configuration, and updates of enterprise applications, Windows PC and Server Operating systems and hardware, non-Windows Operating systems and hardware, virtualization, databases, and other technologies. The Sys Admin III will research, analyze, and resolve problems effectively to meet established performance metrics, and provide support and implementation services for IT projects. Key responsibilities include maintaining documented procedures (e.g., Disaster Recovery) for Windows Infrastructure, collaborating with team members, software vendors, and other technical staff to develop, design, implement, and continuously improve systems. The position involves working closely with team members and other technical resources to analyze and maintain applications and provide network administrative functions, coordinating and implementing projects and tasks, and exercising limited independent judgment to resolve problems. The incumbent is expected to model appropriate behavior as exemplified in MLH's Mission, Vision, and Values, contributing to the mission of caring for the community and impacting patient lives through compassion, service excellence, and a consistent striving for excellence.

Requirements

Associates Degree Computer sciences
5-7 years of experience with Server and storage hardware
Exhibits strong communication, organizational, and customer service skills.
Demonstrated understanding of supporting a large number of devices in a complex and diverse environment.
Ability to work closely with other technical resources to analyze, maintains, and administers enterprise systems and solutions.
Demonstrated ability to work successfully in the highly specialized field of systems software and to master the understanding of complex computer hardware and software.
Full technical knowledge of all phases of software analysis and programs.
Advanced ability to take initiative and exercise independent judgment occasionally to resolve problems.

Nice To Haves

Associates Degree Management Information Systems
Bachelor's Degree Computer sciences
Bachelor's Degree Management Information Systems

Responsibilities

Provides advanced technical support and knowledge for installation, patching, configuration, and updates to enterprise applications, Windows PC and Server Operating systems and hardware, non-Windows Operating systems and hardware, virtualization, databases, and other technologies.
Researches, analyzes, and resolve problems effectively to meet established performance metrics as well as provide support and implementation services for IT projects.
Maintain documented (e.g. Disaster Recovery) procedures for Windows Infrastructure.
Collaborates and contributes with team members, software vendors, and other technical staff to develop, design, implement, and continuously improve systems.
Works closely with the team members and other technical resources to analyze and maintain applications and provide network administrative functions.
Coordinates and implements projects and tasks.
Takes initiative and exercises limited independent judgment to resolve problems.
Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Provides support to internal and external customers on site or remotely to analyze reported incidents or requests resulting in a completed request, successful repair or correction.
Provides maintenance of new existing hardware and software through established maintenance procedures.
Provides knowledge and experience for team members as needed for projects and to address issues.
Participates in project planning, analysis, kick off and implementation.
Assists in developing and maintaining proper departmental documentation.
Researches, configures, supports, and implements best practices for securing the MLH technology systems.