Flexential-posted 9 months ago
$86,000 - $100,000/Yr
Charlotte, NC
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

The Enterprise Physical Security Applications Engineer position is responsible for ensuring the integrity of Flexential sites through the management of Physical Security systems. Candidates should be motivated and willing to take on challenges, able to multi-task, collaborate, and have strong communication and customer service skills. As a Physical Security specialist, you will be responsible for assisting local site operations teams with issues related to the badging systems, provide audit support internally and externally, and assist with identifying physical security gaps in process and procedure. Additionally, you will be responsible for maintaining centralized access control systems for a national footprint and coordinating vendor technicians at remote sites for troubleshooting and construction.

  • Act as a physical security subject matter expert and Flexential representative for interactions with customers and vendors.
  • Critically evaluate physical security strategy and controls to identify opportunities for continuous improvement, cost reduction, and efficiency gains.
  • Support cross-functional team initiatives by performing security assessments, identifying, and prioritizing opportunities to manage risk, communicating clear requirements, and partnering collaboratively with stakeholders.
  • Coordinate with cross-functional partners to understand, document, and communicate physical security requirements for all construction, retrofit, and implementation projects.
  • Create, mature, and improve internal processes and workflows to support physical security within a dynamic and rapidly growing organization.
  • Create, maintain, and improve training documentation for physical security processes and procedures.
  • Identify and justify compensatory approaches to meeting physical security requirements.
  • Clearly communicate information to teams consisting of technical and non-technical audiences across a range of levels in the company to ensure messaging is clear, concise, and consistent.
  • Educate teammates and partners on risks, vulnerabilities, standards, and policies, driving and reinforcing a security awareness culture.
  • Provide an escalation path for operations teams as part of the On Call rotation with other team members.
  • 5-7 Years of relevant technical experience with low voltage systems; access control, closed circuit television, and intrusion alarms.
  • 5-7 years of experience installing, maintaining, and troubleshooting electrified and mechanical locking mechanisms for a variety of access points.
  • Knowledge of low voltage systems required.
  • Knowledge of network design and devices (RS485 and Ethernet).
  • Proficient in interpreting operating manuals and component drawings as well as developing procedures for the proper operation of the equipment.
  • Ability to use and instruct others in testing equipment such as multi-meters and circuit tracers in low voltage troubleshooting.
  • Ability to organize maintenance schedules, coordinate vendor activities, and develop problem resolutions.
  • Strong familiarity with both Change Management and Incident Management processes.
  • Strong communication and interpersonal skills.
  • Proficient in Microsoft Office.
  • ASIS Certification.
  • Experience with Windows Server and Video Management Systems software.
  • Experience with Visio and CAD.
  • Medical, Telehealth, Dental and Vision.
  • 401(k).
  • Health Savings Accounts (HAS) and Flexible Spending Accounts (FSA).
  • Life and AD&D.
  • Short Term and Long-Term disability.
  • Flex Paid Time Off (PTO).
  • Leave of Absence.
  • Employee Assistance Program.
  • Wellness Program.
  • Rewards and Recognition Program.
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