Enterprise Organizational Change Management (OCM) Director

Preparing for the Future•Indianapolis, IN

9h•Hybrid

About The Position

The Enterprise Organizational Change Management (OCM) Director provides strategic leadership for the people side of the organization’s most complex, enterprise-wide initiatives. This role designs and drives integrated change strategies to ensure solutions—systems, processes, roles, policies, and culture—are understood, adopted, and sustained to deliver intended business outcomes. Operating as a trusted advisor to executive sponsors and transformation leaders, the Director shapes enterprise change strategy, strengthens sponsorship effectiveness, enables readiness across portfolios, mitigates organizational risk, and accelerates value realization through adoption and sustainment. The role also advances the enterprise OCM practice, increasing capability, consistency, and maturity across the organization and enabling leaders to anticipate, adopt, and sustain change successfully reducing reliance on a central team over time.

Requirements

Bachelor’s degree required (Organizational Development, Psychology, Business, Communications, Leadership, or related field preferred).
7+ years leading large-scale, enterprise-wide change and transformation initiatives.
Demonstrated experience conducting enterprise Change Impact Assessments and translating insights into actionable mitigation plans.
Proven success advising senior executives and leading change in complex, matrixed environments.

Nice To Haves

Master’s degree and/or recognized change certification (Prosci, CCMP, etc.).
Deep expertise in at least one major OCM methodology (Prosci/ADKAR, Kotter, Lewin, etc.).
Experience in Agile and scaled Agile environments (SAFe, Scrum).
Lean-Agile change execution experience.
Background in behavioral science, neuroscience, adult learning, organizational effectiveness, or transformation leadership.
Experience designing and delivering enterprise-wide OCM training.
Experience in financial services or regulated industries.

Responsibilities

Serve as a trusted strategic partner to executive sponsors and senior leaders to align on change strategy, priorities, and enterprise readiness.
Provide executive counsel to strengthen sponsorship effectiveness, decision-making, and visible leadership of change.
Translate enterprise strategy, transformation priorities, and operating model impacts into integrated, scalable change approaches.
Represent the OCM discipline in enterprise governance, prioritization, and transformation forums.
Lead complex, enterprise-level Change Impact Assessments, identifying human adoption risks and cross-functional impacts across portfolios and waves.
Anticipate cumulative change impacts, saturation, capacity constraints, and change fatigue beyond single initiatives.
Develop and execute enterprise Change Action Plans with clear ownership and accountability.
Drive readiness strategies addressing culture, behavior, process, policy, role, and operating model implications.
Coach executive sponsors, leaders, and teams on how to lead change effectively, including culture, mindset, and role evolution.
Design and deliver adult learning experiences (workshops, courses, facilitation, and coaching).
Lead and sustain enterprise OCM capability programs (e.g., badging, certifications, leadership enablement).
Contribute thought leadership and content to the OCM Community of Practice.
Establish enterprise standards, governance, and expectations for how change is led, including methodologies, tools, templates, and frameworks.
Integrate OCM into multiple delivery models (waterfall, agile, hybrid).
Introduce innovative, research-based practices grounded in behavioral science and change research.
Increase enterprise change maturity while intentionally avoiding dependency on a centralized team.
Serve as a thought leader to enterprise partners including Talent, Culture, Ambassador Groups, and Business Resource Groups.
Define and monitor KPIs related to change adoption, readiness, and utilization.
Provide data-driven insights to executives and steering committees.
Track enterprise OCM performance, capability maturity, and realized value.