Enterprise Operations Process and Communications Analyst

Regions Bank•Hoover, AL

9h•Onsite

About The Position

At Regions, the Enterprise Operations Process and Communications Analyst is responsible for writing communications, updating procedures, and executing process improvement projects for a department. Primary Responsibilities Evaluates existing processes and knowledge content for opportunities around simplification and clarity, and facilitates appropriate changes to procedures and/or the manual content Creates and delivers communication regarding products and/or process rollouts and changes to the department Performs analysis and identifies areas for process improvement Creates and maintains policies, procedures and/or training materials to maximize efficiency and customer service Participates in projects led by line of business management This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

Bachelor's degree in a related field
Or High School Diploma or GED and four (4) years of related experience
Applicants will be expected to pass any assessment associated with the position
Analytical and problem-solving skills
Excellent organizational skills
Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
Strong written and verbal communication skills
This is not a fully remote position. Proximity to Hoover, AL required.

Responsibilities

Evaluates existing processes and knowledge content for opportunities around simplification and clarity, and facilitates appropriate changes to procedures and/or the manual content
Creates and delivers communication regarding products and/or process rollouts and changes to the department
Performs analysis and identifies areas for process improvement
Creates and maintains policies, procedures and/or training materials to maximize efficiency and customer service
Participates in projects led by line of business management