Enterprise Key Account Manager

Adyen • Milan, TN

135d

About The Position

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you'll manage relationships with innovative international merchants, covering multiple industries and channels. You'll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You'll become an expert in the global payments landscape and level up your skills through our AM Academy.

Requirements

• 4-7 years experience in an account management / product management role or complex enterprise software, technical infrastructure or financial services (specifically payments) role.
• Enjoy engaging others and developing strong working relationships at all levels of management.
• Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions.
• Skilled in leveraging business acumen and analytical abilities to strategically assess and help reach client goals.
• Comfortable synthesizing complex data sets and using data to tell a story.
• Full professional written and verbal proficiency in Italian and English.
• Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results.

Responsibilities

• Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders.
• Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts.
• Act as the human dimension of Adyen's product, delivering expertise, education, and payment guidance to customers.
• Prioritize and execute on short and long term projects with varying timelines across multiple accounts.
• Be the voice and champion for your customer internally and serve as a feedback loop.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Number of Employees: 1,001-5,000 employees