Enterprise IT Support Officer - Remote Support
ManTech•McLean, VA
430d•Remote
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About The Position
The Enterprise IT Support Officer (EITSO) role at ManTech involves providing remote IT support and incident response for the company's IT infrastructure and mission applications. The position requires utilizing ITIL-based processes to manage incoming incidents and requests, ensuring efficient resolution and customer satisfaction. The EITSO will work collaboratively with various teams to troubleshoot and resolve technical issues while maintaining high standards of service delivery.
