Enterprise Integration Architect

Great Day Improvements: A Family of Brands•Twinsburg, OH

2h•Hybrid

About The Position

As the Enterprise Integration Architect, you will be the strategic owner and chief designer of our Workato iPaaS platform, responsible for shaping how data and processes connect across the entire organization. This role works closely with technical leadership, functional business owners, and technology teams to understand current challenges, identify future needs, and design integration solutions that enable scalable growth. This architect plays a key part in modernizing how our enterprise functions end-to-end. They evaluate where connectivity can be improved, remove friction between systems, and design integrations that elevate data quality, automate workflows, and streamline the customer and employee experience. The role is accountable for building an integration landscape that adapts as new brands, new products, and new business models come online. The Enterprise Integration Architect ensures every integration, CRM, ERP, call center, marketing, manufacturing, or analytics, flows through a unified, governed platform. They bring clarity to complex environments by establishing consistent patterns, optimizing system-to-system communication, and designing solutions that are reliable, secure, and easy to maintain. This position is both hands-on and strategic, guiding leadership through architectural decisions, advising business owners on how best to connect their systems, and driving technical execution that supports long-term enterprise goals. By balancing big-picture thinking with strong delivery discipline, this role becomes a key enabler of digital transformation and enterprise-wide operational excellence.

Requirements

7+ years of experience in integration architecture within complex, multi-system environments.
Hands-on Workato experience, including recipe development, connectors, API integration, event streams, and large-scale orchestration patterns.
Strong understanding of enterprise application landscapes such as CRM (Salesforce/Dynamics), ERP (Dynamics F&O/Infor), call center technologies (RingCentral), data platforms (Databricks), and manufacturing systems.
Proven ability to architect scalable integration frameworks, canonical data models, and reusable components.
Deep knowledge of modern API and integration standards: REST, JSON, XML, OAuth, event-driven architecture, and API lifecycle management.
Experience working directly with leadership and business owners to translate strategic needs into technical integration roadmaps.
Demonstrated success improving system connectivity, data flow efficiency, and workflow automation across departments.
Strong troubleshooting background with the ability to conduct root-cause analysis and design resilient, fault-tolerant solutions.
Familiarity with governance, security, and compliance practices related to enterprise integrations.
Experience working in agile, iterative delivery environments.

Nice To Haves

Workato Automation Pro, Workato Integration Expert, or equivalent certifications.
Experience in multi-brand or high-growth organizations that rely on integration to unify disparate systems.
Background in manufacturing, retail, home improvement, or field services environments.
Hands-on experience implementing or modernizing iPaaS platforms at enterprise scale.
Strong understanding of data design principles, ETL patterns, and data-quality frameworks.

Responsibilities

Partner with leadership, functional business owners, and technology teams to understand strategic goals, process challenges, and data needs.
Translate business vision into an enterprise integration strategy that supports growth, acquisitions, and operational scalability.
Advise leaders on where integration, automation, and standardization can reduce friction, improve accuracy, and accelerate decision-making.
Facilitate cross-functional workshops to define integration requirements, dependencies, and long-term operating models.
Lead conversations around architectural trade-offs, investment decisions, and platform design choices.
Define enterprise-wide integration architecture, ensuring all connectivity flows through Workato with consistent design patterns.
Develop canonical data models, reusable recipe frameworks, and shared components that reduce duplication and improve agility.
Design for the future, anticipating new business needs, new brands, and evolving systems, and architect solutions that scale with enterprise growth.
Evaluate existing integrations and recommend improvements for performance, reliability, and maintainability.
Introduce modern integration techniques such as event-driven orchestration, API-led connectivity, and standardized data contracts.
Analyze integration bottlenecks, data breaks, and manual handoffs, and design optimized connection points that improve workflow efficiency.
Identify opportunities for automation to reduce operational overhead, increase accuracy, and speed up end-to-end processing.
Work with data teams to ensure integrations deliver high-quality, reliable, and trustworthy data across all platforms.
Coordinate with system owners to align integration improvements with their roadmap, ensuring seamless adoption and change management.
Serve as the enterprise owner of Workato, setting direction for how the platform evolves and how teams leverage it.
Establish strong governance around recipe development, version control, security, and naming conventions.
Lead enablement efforts for internal teams, creating guidelines, documentation, and best practices that elevate integration maturity.
Oversee the onboarding of new systems and brands to the Workato platform, ensuring consistency with enterprise architecture standards.
Build and maintain complex Workato recipes, transformations, API endpoints, orchestrations, and automation flows.
Lead end-to-end delivery for major integration programs, including scoping, design, development, testing, deployment, and post-production support.
Collaborate closely with CRM teams, ERP teams, marketing, call center, manufacturing, and data engineering to ensure robust integration across the landscape.
Ensure all integrations meet enterprise security, compliance, and audit requirements.
Implement proactive monitoring, health dashboards, and alerting to provide real-time visibility into integration performance.
Design resilient architecture with retry logic, exception handling, and rollback procedures to minimize business disruption.
Lead root-cause analysis for integration issues and drive long-term solutions that strengthen reliability across the ecosystem.
Maintain a backlog of optimization opportunities, technical debt, and corrective actions to evolve the integration platform continually.
Communicate complex integration concepts in clear, approachable terms to executive, business, and technical audiences.
Build strong partnerships across all brands and departments to ensure alignment on integration priorities and timelines.
Support change management efforts related to new integrations, upgrades, and process improvements.
Mentor internal teams, analysts, and partners to help them adopt enterprise integration standards and Workato best practices.