Enterprise Innovation Strategy & Data Analyst - Atlanta, GA

Citizens Trust Bank•Atlanta, GA

About The Position

Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our customers. We are committed to our institution’s values of Integrity, Collaboration, Innovation, Service Excellence, Respect, Accountability, and Leadership, all of which are needed to continue our mission of empowering generations for financial success. By joining our team, you can expect opportunities to enhance personal accomplishments and professional growth. Interested in this position and meet the qualifications and requirements? Apply at www.ctbconnect.com.

Requirements

Associate’s degree in business administration, finance, communications, marketing, accounting or economics
Minium two (2) years’ experience with banking operations or core processor reporting management and associates and external customers; ability to get along with diverse personalities, tactful, and mature with the ability to deal with difficult individuals while maintaining composure.
People and results-oriented; assertive with a high energy level and the ability to work under deadlines, perform multiple tasks, and manage multiple projects in conjunction with normal activities.
Ability to meet performance goals, objectives, and deadlines; plans ahead, anticipates problems, and forecasts outcomes.
Ability to display a high degree of creativity and latitude when performing job functions.
Ability to work well with others in a team environment and balance multiple tasks; strong analytical and reasoning abilities.
Must be mature, flexible, and energetic with a competitive and winning spirit.

Responsibilities

Initiates implementation of new software and any necessary updates
Monitors system updates and guide requirements, collaborates closely with the team to implement the updates
Develops and manages project plans, timelines, and budgets
Tracks project progress and identify potential risks
Collaborates with stakeholders to ensure project alignment and address their needs effectively
Manages project resources to ensure efficient allocation
Analyzes project data to identify trends and insights
Offers recommendations based on data analysis to enhance project performance
Develops reports and presentations to convey findings to stakeholders
Utilizes data to support decision-making and ensures projects stay on track.
Assists in maintaining the quality, consistency, and integrity of the Bank's core data
Assists with the creation of new products within core systems.
Maintains and monitor changes to settings and parameters for core systems.
Participates in FIS Forums and User Group Meetings (Horizon, Fraud User Group, Zelle, eWire, etc.)
Provides a report on the attendance results at such events.
Manage FIS Tickets - Deposit Operations/Retail/Electronic Banking
Assists with providing and managing reports for audit requests and other requests, using FIS H360 to generate reports.
Responsible for determining training for updates and new product development, creating and ensuring associates receive training, identifying and assigning Webinars and FIS Academy, and ensuring associates complete required courses.
Acts as the Bank's EUAC for the FRB
Acts as a systems administrator for maintaining users' security and system settings.
Serves as lead administrator for user creation in ancillary core and third-party systems.
Manages and maintains security credentials for various functions within the Bank's core banking system.
Collaborates with business partners to continuously improve the core banking system’s experience for team members
Identifies business, process, and technology trends that will influence current and future core banking system experience
Assists with bank examinations and audits when required
Demonstrates the ability to work with minimal supervision
Upholds a professional appearance, image, ethics, and integrity while representing the CTB brand