Enterprise Infrastructure Dir

PNC • Pittsburgh, PA

3d • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As the Director for Technology Risk Resiliency within PNC's Technology Risk organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Dallas, TX or Phoenix, AZ. Responsibilities require time in the office or in the field on a regular basis. Directs the strategies, initiatives, policies and programs for global infrastructure development, processes and teams support and management. Drives infrastructure planning, development strategies and initiatives; determines current and future enterprise infrastructure needs. Communicates with vendors, suppliers and executive management to ensure availability of infrastructure technologies and support. Leads the development and adoption of best practices for technology architecture and management. Directs, motivates, develops and oversees the performance of the management team and key staff. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree and higher level education such as a Masters degree, PhD, or certifications.
• Industry -relevant experience is typically 8+ years.
• At least 5 years of prior management experience is typically required.
• Proven leadership experience with a large scope of responsibility is required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Strong technical acumen with the ability to translate that knowledge in business terms
• Knowledge of resiliency requirements/best practices
• Disciplined, organized and able to drive execution of a large program/strategic initiative
• Trusted advisor with the ability to operate, influence, and communicate credibly at the executive level
• Understand technology design patterns to achieve resiliency
• Experience working with regulatory expectations and guidelines related to resilience requirements
• Knowledge of cloud technologies enable resilience.
• Resiliency and related competencies, including system availability and data integrity
• Experience participating in an enterprise resilience program
• Experience with third-party technology resilience
• Experience validating resiliency strategies
• Information Security
• IT Architecture
• Network Administration
• Network Support
• Software Testing
• System Administration
• Hardware Infrastructure
• IT Architecture
• IT Environment
• IT Industry: Trends & Directions
• IT Service Management (ITSM)
• IT Standards, Procedures & Policies
• IT Systems Management
• System and Technology Integration

Responsibilities

• Ownership of the Technology Resiliency and IT Availability Programs
• Lead the resiliency and recovery planning for all technology and third parties with a technology integration
• Influence architectural design patterns and data center resiliency related decisions
• Lead the resiliency and recovery planning for the business of Technology which includes human capital, third parties and technology
• Lead the technology resiliency investments and oversee the execution of those investments (continuation of Operational Resiliency)
• Developing and maturing resiliency competencies within PNC

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees