Enterprise Implementation Manager

Canary Technologies Corp • New York, NY

162d • $120,000 - $145,000

About The Position

The Enterprise Implementation Manager will lead enterprise-scale deployments and onboarding of Canary’s solutions across multi-property hotel groups and brands. This role is responsible for managing complex, multi-system integrations, coordinating rollouts across hundreds of properties, and ensuring flawless execution with minimal supervision. Working closely with the Enterprise Customer Success Manager, the Enterprise Implementation Manager serves as the bridge between enterprise clients, product, and engineering—ensuring successful adoption and long-term value creation.

Requirements

• 5+ years in enterprise project management, technical onboarding, or large-scale deployments (hospitality/SaaS preferred).
• Proven success leading multi-property or brand-level deployments.
• Strong expertise in hotel technology systems (PMS, POS, CRM, payment integrations).
• Advanced program management skills with tools like Smartsheet, Notion, Linear.
• Excellent stakeholder management and executive communication skills.
• Deep understanding of hotel operations and enterprise rollout challenges.
• Ability to thrive in fast-paced, high-growth environments.

Responsibilities

• Own end-to-end implementation for enterprise hotel groups from planning through deployment and handoff.
• Coordinate multi-property rollouts across hundreds/thousands of properties, balancing timelines and dependencies.
• Manage complex system integrations (PMS, POS, CRM, payments, APIs).
• Act as the primary deployment liaison for enterprise client stakeholders, including IT and operations leadership.
• Develop scalable processes, frameworks, and playbooks for enterprise deployments.
• Deliver executive-level communication: project updates, risk assessments, strategic alignment.
• Partner cross-functionally with Product, Engineering, and Support to resolve technical challenges.
• Drive continuous improvement of enterprise onboarding practices.

Benefits

• Canary Days: Company-wide days off to ensure there is at least one extended weekend or day off each month.
• Self Improvement Club: Monthly meetings to share personal goals with a budget for purchases that help achieve these goals.
• Professional Development Chats: Budget provided for cross-functional professional development conversations.
• Travel Reimbursement: Stipend for team members to visit offices in New York, San Francisco, or Dallas.
• Personal Travel Reimbursement: Credit towards stays at hotels that Canary works with.

What This Job Offers

• Job Type: Full-time