Enterprise Implementation Manager

MEDEFY HEALTH INC-posted about 7 hours ago

$80,000 - $100,000/Yr

Full-time • Mid Level

Remote • Tulsa, OK

101-250 employees

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

The Medefy Enterprise Implementation Manager will oversee all facets of large-scale, enterprise-level implementations by orchestrating cross-functional activities, facilitating multi-stakeholder meetings, driving strategic priorities, and integrating complex technologies across diverse client environments. This role is primarily responsible for the successful implementation and deployment of Medefy’s solutions for enterprise clients and new product rollouts. Responsibilities begin upon notification of a signed enterprise contract and continue through go-live and successful transition to the Customer Success team. About our awesome company, Medefy Health... Medefy Health (www.Medefy.com) is a leading SaaS benefits navigation company, dedicated to simplifying the way employees’ access and utilize their benefits. Our mission is to drive better health and financial outcomes for our users while supporting HR teams and broker partners with seamless, data-driven solutions. Our company is headquartered in Tulsa, OK. We’re proud to be Oklahoma’s #1 fastest-growing company and rated by Inc. Magazine as the 37th fastest-growing tech company and the 288th fastest-growing company overall in the USA, and our story is still being written! Healthcare is only getting more complicated, and more expensive, for employers and their employees. This is where Medefy Health comes in. We’re on a mission to eliminate the stress on hard-working families caused by an impossible to navigate healthcare system. All while saving them, and their employers, a significant amount of time and money. We demolish barriers between healthcare and the people who need it, and we need your help to further our mission!

Oversee all aspects of enterprise client implementations, working directly with executive-level stakeholders and internal cross-functional teams to ensure flawless and timely execution.
Lead and manage communication strategies for enterprise accounts, including presentations, platform demos, steering committee meetings, and technical discovery sessions.
Facilitate complex client meetings, maintain meticulous documentation, and proactively educate stakeholders on implementation dependencies, technical requirements, and risk mitigation strategies.
Attend onsite client visits as needed, typically less than 20% of the time.
Develop, document, and execute enterprise deployment strategies aligned with client goals, KPIs, and organizational readiness.
Translate enterprise client needs into product capabilities, clearly articulating how Medefy features integrate with existing client systems and workflows.
Define, track, and communicate progress against key milestones to ensure projects stay on schedule and within scope.
Proactively identify risks, blockers, and gaps—and lead the creation of mitigation and resolution plans.
Provide timely, accurate, and data-driven status reporting to both internal teams and client leadership.
Deliver exceptional client service to build and maintain strong, trusted relationships with enterprise customers and third-party partners.
Collaborate closely with internal teams—Product, Engineering, Integrations, Customer Success, and Sales—to ensure successful delivery and post-launch readiness.
Ensure a smooth, coordinated transition to the assigned Customer Success team member following go-live.
Perform other related duties as assigned.

Bachelor’s degree in business, information technology, project management, or a related field
Minimum of 2 years of project management or implementation experience
High level of initiative and the ability to thrive in a collaborative, team-based environment
Strong interpersonal leadership—personable, motivated, entrepreneurial, and outgoing
Deep curiosity, strong analytical thinking, and meticulous attention to detail
Ability to understand and communicate technical concepts and system integrations
Excellent relationship management and stakeholder communication skills
Strong organizational and prioritization skills, with the ability to manage multiple enterprise projects simultaneously
Commitment to high standards of accuracy, quality, and timeliness
Professional demeanor, especially when guiding clients through challenges
Ability to work both quickly and efficiently in a fast-paced environment

2+ years of experience in technology, healthcare, health insurance, or benefits (e.g., brokerage, benefits advisory, insurance operations, etc.)
2+ years of experience managing implementations within a SaaS or technology organization
CAPM, PMP, or other project management certification (preferred but not required)
Strong knowledge of the broader healthcare ecosystem and emerging industry trends
Proven track record supporting enterprise clients through deployment, adoption, and technical onboarding
Demonstrated success in meeting or exceeding performance goals for implementation timelines, client satisfaction, or technical readiness

Track Jobs with Teal

Job Search Resources

•

Resume Builder

•

Implementation Manager Resume Examples

•

Implementation Manager Cover Letter Examples

Enterprise Implementation Manager

Job Search Resources

Tools

Career Hubs

Guides

Company