Enterprise Fraud Management Support Specialist III
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About The Position
Serves as a SharePoint Administrator, managing Fraud and Transaction Services (FTS) site structure, permissions, content updates, and overall platform optimization to enhance collaboration and document/case management. Supports the execution of fraud initiatives by coordinating activities, engaging internal and external impacted stakeholders and partners, and ensuring seamless adoption of new processes. Collaborates with Fraud and Transaction Services (FTS) and external groups to understand policies, provide accurate support, and stay informed on technological advancements, industry research, and market changes to enhance daily operations. Build strong partnerships with line-of-business partners and provide strategic directions, including planning, development, readiness, and sustainable strategy for Fraud and Transaction Services (FTS) and/or other high-risk areas. Advises management on solutions and workflow optimizations to drive efficiencies and achieve organizational objectives.
