Enterprise Fraud Management Risk Strategist

Truist Financial • Charlotte, NC

252d

About The Position

Develop and own the fraud risk management policy and control strategy for a product or risk area with accountability for loss, efficiency and customer experience outcomes. Manage team responsible for agile design and execution of significant investment and strategic programs with cross-enterprise scope to execute control strategy.

Requirements

• Bachelor's degree or equivalent education
• 7-10 years of financial services work experience, including fraud management experience
• Strong leadership and communication skills
• Experience leading projects and driving change
• Management experience

Nice To Haves

• Master's degree in related field

Responsibilities

• Lead definition and delivery of solutions to complex problems that result in the reduction of fraud losses, reduction in operating expenses and/or enhancements to client experience
• Own relationship with key business partners in risk, product, technology, and other line-of-business organizations as appropriate
• Manage team of execution managers, leads and analysts
• Leads the assessment of potential new projects, analyzing opportunity and defining approach and business case
• Prioritize opportunities and set the agenda for team's work in the space in partnership with executives and leaders from across organizations
• Manage relationships with third-party vendors, Enterprise Technology and other resources required to execute initiatives
• Owns the execution and delivery of results
• Lead and structure complex analysis of current state process and issues/gaps, defines future state process and roadmap to achieve the future state
• Manage creation of standard project management deliverables including project plans, process maps, technical requirements/user stories and status updates units
• Acts as a change agent to influence the strategic direction of initiatives
• Extensive cross-organization coordination including fraud operations, product & channel technology teams, strategy & analytics and cyber security

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment insurance
• Tax-preferred savings accounts
• 401k plan
• 10 days of vacation (prorated based on date of hire and by full-time or part-time status)
• 10 sick days (also prorated)
• Paid holidays
• Defined benefit pension plan (depending on position and division)
• Restricted stock units (depending on position and division)
• Deferred compensation plan (depending on position and division)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree