Enterprise Desktop Support Specialist
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Enterprise Desktop Support Technician is a vital role focused on delivering exceptional technical support within an enterprise environment utilizing Microsoft 365 and related technologies. This position is responsible for the proactive and reactive troubleshooting and resolution of hardware and software issues on enterprise-class Windows desktop and laptop systems. The role encompasses supporting a diverse range of corporate devices, including Lenovo and Microsoft Surface business laptops, and mobile devices such as Android Google Pixel, iPhone, and Samsung Android when utilized within the enterprise environment. In this modern role, the technician is also encouraged to leverage generative AI tools, such as Microsoft Copilot, to enhance troubleshooting, problem-solving, and knowledge acquisition, while maintaining a strong focus on hands-on technical expertise and user interaction. This technician will play a key role in maintaining a stable and productive desktop environment for our enterprise users, utilizing both traditional methods and cutting-edge AI resources.
