Enterprise Data Operator

FERGUSON

1d•$18 - $29•Remote

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. We are looking for a focused Enterprise Data Operator for the Ferguson Home team to continuously add new products to the FergusonHome.com site and update the content of our product pages. The Enterprise Data Operator will need to communicate with employees within the company with professionalism. The Enterprise Data Operator will translate and manipulate data provided in projects in a timely and accurate manner. They will identify and correct errors to meet Ferguson's high standard of quality. All Operators will need to maintain a professional and contributing attitude. This role is approved to be fully remote and can be based anywhere in the United States.

Requirements

Experience with Microsoft Excel is required
Problem solving, identification, and analysis skills including the capability to routinely Self QA work
Attention to detail: Knowledge of grammar, punctuation, and basic math skills
Ability to work within provided instruction and time constraints without direct supervision
Willingness to learn new processes
Effectively communicate issues and status of tasks; occasionally escalates issues and recommends solutions to higher level associates or team lead
Capacity to learn; retain information; knowing, understanding, and improving upon available resources
Comfortable communicating with individuals via video, chat, email, or phone
Demonstrates efficient organization and time management skills
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
High school diploma or GED required; one or more years of relative experience or intermediate competencies with Office 365, Excel, project management tools such as JIRA or Airtable, SQL, and SSMS, and Photoshop

Responsibilities

Manages multiple data tasks within set deadlines, utilizing Excel, SQL, SharePoint, and product category knowledge
Take on data tasks including new product adds, product enrichments, and overhauls
Follow department standards, so that customer pages reflect the most current information available such as following category style guides, adhering to pricing rules, and reviewing Taxonomy guidelines
Communicate well with others within and outside job area
Respond to constructive criticism and feedback in a professional manner
Thoroughly reading all forms of communication that pertain to the department and taking any necessary action
Organizing and keeping all programs/software up to date
Time Management: Must be able to effectively multitask and organize one's day in accordance with the required tasks at hand