Enterprise Data Operator

FERGUSON

1d•Remote

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries, including Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. As a Fortune 500 company, Ferguson aims to make customers' complex projects simple, successful, and sustainable by proactively solving problems and continuously serving customers, communities, and associates. The company has approximately 36,000 associates across 1,700 locations. This specific role is for a focused Enterprise Data Operator on the Onboarding team, responsible for continuously adding new products and maintaining existing products in the Ferguson ERP. The Enterprise Data Operator will need to communicate with employees within the company with professionalism, translate and manipulate data provided in a timely and accurate manner, and identify and correct errors to meet Ferguson's high standard of quality. This role is approved to be fully remote and can be based anywhere in the United States.

Requirements

Experience with Microsoft Excel is required.
Problem solving, identification, and analysis skills, including the capability to routinely Self QA work.
Attention to detail: Knowledge of grammar, punctuation, and basic math skills
Ability to work within provided instruction and time constraints without direct supervision
Willingness to learn new processes
Effectively communicate issues and status of tasks; occasionally escalate issues and recommend solutions to higher level associates or team lead
Capacity to learn; retain information; use critical thinking; knowing, understanding, and improving available resources
Comfortable communicating with individuals via video, chat, email, or phone
Demonstrates efficient organization and time management skills
Must be able to work in a fast-paced environment with demonstrated ability to manage and prioritize multiple competing tasks and demands
High school diploma or GED required; one or more years of relative experience or intermediate competencies with Office 365, Excel, an ERP or master data management system.

Responsibilities

Manage multiple data tasks within set deadlines, utilize Excel, and internal to Ferguson programs.
Take on data tasks including new product adds, product maintenance, and overhauls.
Communicate well with others within and outside job area providing positive customer service.
Respond to feedback in a professional manner.
Thoroughly read all forms of communication that pertain to the department and take any necessary action.
Organize and keep all programs/software up to date.
Effectively multitask and organize one's day in accordance with the required tasks at hand.