Enterprise Customer Success Manager (CSM)- NYC

GloatNew York, NY
409d$130,000 - $150,000Hybrid

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About The Position

The Enterprise Customer Success Manager (CSM) at Gloat is responsible for leading large enterprise customers towards their desired outcomes by deploying Gloat's internal talent marketplace. This role involves developing high-trust relationships with customers, conducting workshops, and ensuring a long-term rollout strategy for the talent marketplace. The CSM will collaborate with various internal teams and will be measured on customer KPI results, aiming to drive adoption, renewals, and references.

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