BNY Mellon-posted about 1 year ago
Full-time • Mid Level
Pittsburgh, PA
10,001+ employees
Credit Intermediation and Related Activities
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The Enterprise CRM - User Support & Enablement Manager at BNY is responsible for maximizing the value of the Enterprise CRM (ECRM) platform through effective user training, support, and enablement. This role involves leading a global team to design and implement training initiatives, manage user support, and ensure that users are equipped to utilize the ECRM system effectively. The position requires collaboration with various stakeholders to enhance user experience and promote system adoption.
