Enterprise Continuity Planning Consultant

MassMutual • Springfield, MA

271d • $115,900 - $152,100 • Remote

About The Position

As an Enterprise Continuity Planning Consultant, you will be responsible for emergency management functions across the enterprise, including governance, response plan management, and oversight of MassMutual's all-hazards crisis management program, driving preparedness through a rigorous exercise schedule. You will operate with key stakeholders to monitor the global environment for potential threats, conduct comprehensive response training, implement program enhancements to strengthen organization resilience. Additionally, in this role you are responsible for the coordination of incident response across multiple teams through resumption of normal operations.

Requirements

• Bachelor's degree.
• 8+ years of experience with emergency/crisis management, business continuity planning or project management.
• 3+ years demonstrated experience with Microsoft Office products.
• 3+ years of experience in managing high-stress, time-sensitive incident response operations.
• 3+ years experience in a role that requires strong written and verbal communication skills, with the ability to communicate across all levels of management, including c-suite.

Nice To Haves

• Bachelor's degree, preferably in business management, emergency management or related field.
• Ability to work with a great degree of autonomy.
• Experience in developing and facilitating emergency-related exercises (drills, simulations, table-top, etc.).
• In-depth understanding of emergency management/crisis response, business continuity management, governance, best practices, and protocols.
• Experience utilizing the Incident Command System (ICS) methodology and/or certifications.
• Business Continuity Industry Certification, such as CBCP or MBCP, NIMS.
• Experience with Emergency Notification and Continuity planning tools or software.
• Understanding of insurance/financial services industry.
• Proven leadership skills across multi-faceted organizations and across all levels of management.
• Ability to execute incident response with a great degree of autonomy.

Responsibilities

• Owns execution of emergency response activities, including activations of the High-Severity Incident Response Team; requires 24/7 staffing for the duration of a significant business disruption.
• Execute program governance activities, including alignment of standards and controls to industry best practices, execute and oversee plan validations, testing and training activities.
• Identify continuous improvement program opportunities; develop and drive project efforts through implementation.
• Analyze deficiencies in recovery capabilities and evaluate potential recovery options.
• Support company-wide education needs to increase awareness of the Enterprise Resilience Program.
• Develop and track key metrics to accurately reflect the health of the Enterprise Resilience Program, focused on risk reduction.
• Create and execute communications to business partners in support of business disruptions, including utilizing the company emergency notification tools.

Benefits

• Competitive salaries.
• Incentive and bonus opportunities.
• Comprehensive benefits offerings.
• Hybrid work environment with flexibility.

What This Job Offers

• Career Level: Senior
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree