ENTERPRISE CONFIGURATION ADMINISTRATOR - 55008114

State of Florida-posted 3 months ago

$60,046 - $70,053/Yr

Full-time • Mid Level

1,001-5,000 employees

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The Enterprise Configuration Administrator for the Integration Services Office is responsible for maintaining the endpoint configuration management environment, creating and deploying software packages, and providing tier 2 support for district technical staff. This role involves creating custom systems management reports, evaluating and installing hot-fixes and patches, and ensuring a secure systems infrastructure. The position contributes to a strong and empowering culture of Trust, Relationships, Respect, Empowerment, and Communication within the OneFDOT team.

Maintain and support the endpoint configuration management environment within the department’s computing infrastructure.
Create, test, and deploy software and driver packages in support of department initiatives.
Create custom systems management reports for the Office of Information Technology (OIT) as needed.
Provide statewide tier 2 support for district technical staff.
Evaluate, promote, test, and install hot-fix and patch deployment as per documented OIT processes.
Maintain a secure environment and systems infrastructure in accordance with all applicable policies, procedures, and practices.
Create custom scripting in support of endpoint configuration management.
Configure and run routine maintenance processes.
Lend technical expertise to the troubleshooting of enterprise systems performance and security.
Attend meetings as subject matter expert related to the systems management environment and related projects.
Conduct research and make recommendations regarding software and/or hardware changes.
Participate on statewide teams to provide feedback as configuration and patch management subject matter expert.
Document assigned systems as per OIT standard documentation processes.
Generate and maintain technical documentation as assigned.
Monitor and update the status of Service Desk calls to ensure compliance with established guidelines.

Six years of experience in computer systems analysis, computer endpoint support, computer programming or in planning or designing distributed computer systems.
Post secondary education can substitute on a year-for-year basis for the required experience.

Ability to create new software packages/deployments in Microsoft endpoint configuration manager.
Ability to create custom scripts using PowerShell, python or other current scripting languages.
Ability to troubleshoot complex technical issues.
Ability to plan, organize and execute complex technical projects.
Ability to explain complex technical problems to non-technical staff.

Health insurance (over 90% employer paid)
$25,000 life insurance policy (100% employer paid)
Dental, vision and supplemental insurances
State of Florida retirement package
10 paid holidays a year
Generous vacation and sick leave
Career advancement opportunities
Tuition waiver for public college courses
A variety of training opportunities
Employee Assistance Program (EAP)

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