Enterprise Communication Strategist III- Reputation Management

Edward Jones • Tempe, AZ

95d

About The Position

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

Requirements

• Bachelor's Degree or equivalent experience.
• Degree in Journalism, Communication, Public Relations or Marketing or related degree/equivalent work experience preferred.
• 7 or more years of communications, PR, journalism or marketing experience.
• 5 or more years of experience leading crisis communications and issues management efforts.
• High degree of personal initiative, seasoned judgment, outstanding interpersonal, verbal and written communication skills.
• Demonstrated ability to grow the firm's impact, make effective decisions and deliver the right outcomes.
• Experience translating stakeholder needs into communication strategies and experiences.
• Ability to make highly complex issues easily understood to key stakeholders including internal audiences, clients, prospective clients and the media.
• Demonstrated success navigating complex, dynamic environments with changing priorities and deadlines, ability to work in a team-based or matrix environment.
• Effective at building strong relationships to influence and gain consensus at all levels, including senior level executives.
• Deep understanding of emerging communications technology and social media platforms, as well as an understanding of the local and national media landscape.
• Deep understanding of what constitutes news and knowledge of how the media works.

Nice To Haves

• Experience in financial services and other highly regulated industries.
• Agency experience is a plus.

Responsibilities

• Leads omnichannel communication strategies for large, complex strategic efforts and brand initiatives.
• Partners with firm leaders and matrixed teams to develop and execute strategic messaging, creative communication strategies, campaign concepts, tactical ideation, content execution, client materials and other deliverables that bring our differentiated brand to life.
• Integrates and executes strategic messaging and/or verbal direction of content and campaigns, in collaboration with other creative and strategic partners; ensures approved strategy and creative direction remains intact throughout project's lifecycle.
• Effective at building strong relationships and making highly complex issues easily understood to influence and gain consensus with peers and leaders, other internal audiences, client and prospective clients.
• Experience translating stakeholder needs into communication strategies and experiences.
• Experience in developing content strategy for different media and determining channel activation strategy.
• Demonstrated success navigating complex, dynamic environments with changing priorities and deadlines and the ability to work in a team-based or matrix environment.
• Able to deliver and apply feedback to ensure message, creative strategy and brand voice alignment.

Benefits

• Medical and prescription drug coverage.
• Dental and vision insurance.
• Voluntary benefits (such as accident, hospital indemnity, and critical illness).
• Short- and long-term disability coverage.
• Basic life and basic AD&D coverage provided at no cost to associates.
• 401k retirement plan.
• Tax-advantaged accounts: health savings account, and flexible spending account.
• Ten paid holidays.
• 15 days of vacation for new associates beginning on January 1 of each year.
• Sick time, personal days, and a paid day for volunteerism.
• Eligibility for bonuses and profit sharing.
• Employee Assistance Program.

What This Job Offers

• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Bachelor's degree