Enterprise Collaboration Architect
Octapharma Plasma•Charlotte, NC
360d
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About The Position
The Enterprise Collaboration Architect (Cisco-focused) is pivotal in driving Octapharma's global voice services strategy. This position assumes primary responsibility for voice services across our international presence, encompassing the existing on-premises Cisco VoIP system and Webex Calling Multi-Tenant system. As part of this role, you will be responsible for designing, implementing, and maintaining the Multi-Cluster Cisco Unified Communications systems, including Unity Connections, Contact Center Express, Expressway Core & Edge, Webex Edge Audio, Informacast, Attendant Console, and seamless integration with third-party solutions.
