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ECPMO Program Monitoring & Reporting Lead is responsible for leveraging data analytics to oversee, analyze, and optimize change management programs relating to the performance of the Target Operating Model within the ECPMO. This role will be responsible for setting up and owning data analysis and reporting, predictive and prescriptive analytics, and monitoring change performance. This data will come from multiple tools and processes and include both manual and automated data sources. All data collected will be aggregated, turned into insights, and shared with executives across the enterprise for process improvement opportunities/recommendations. Recommendations and process improvement opportunities will be tracked to ensure optimal performance. In addition, these insights will inform the creation of OKRs. In addition, this role will create quality and productivity activities to ensure the Target Operating Model effectively meets business objectives and enhance the productivity and quality of outputs to bridge the gap between theoretical change management strategies and practical application.
