Enterprise Architect - AWS Full Stack & AI Solutions for Contact Centers
Capgemini•Philadelphia, PA
434d
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About The Position
The Enterprise Architect role at Capgemini focuses on leading the design and implementation of a Contact Center Agent Assist platform utilizing AWS Full Stack technologies. This position aims to enhance agent performance and customer service experiences through the integration of AI/ML, cloud infrastructure, and full-stack development, ultimately driving operational excellence in contact centers.
