Enterprise Applications Manager

Trinity College • Washington, DC

73d • $100,000 - $105,000

About The Position

Trinity Washington University is seeking an Enterprise Applications Manager to lead the oversight, advancement and optimization of the university’s enterprise software systems. This pivotal role will shape how academic and business units interface with technology, and will collaborate across departments to ensure that technology solutions align with organizational goals. This is a hands-on roll where an ideal candidate will bridge strong technical expertise with managerial experience to solve complex, challenging and rewarding projects that drive the mission of the university forward.

Requirements

• Must be fluent in SQL, PL/SQL and scripting languages, such as PowerShell, for task automation.
• Demonstrated experience with ETL methodologies, data deduplication, normalization, merging, etc.
• 5+ years of experience supporting an enterprise ERP, SIS, and CRM, such as Ellucian Colleague, Jenzabar One, WorkDay, SalesForce, Slate, etc.
• Solid understanding of relational database management system concepts, including Microsoft SQL server database backups, restorations, and the creation of stored procedures and views.
• Experience with business intelligence and reporting systems, such as Tableau, SSRS or PowerBI.
• Demonstrated success working with individuals and groups representing a wide range of diverse cultural, geographic, and socioeconomic backgrounds.
• Effective interpersonal, organizational, written, and oral communication skills including excellent listening, written and verbal abilities in order to advance the student experience.

Responsibilities

• Assist with the selection, implementation and management of a new ERP and SIS for the institution.
• Collaborate with university stakeholders and users in various administrative departments to assess needs, manage expectations, and support ERP / SIS / CRM projects, customizations and implementations.
• Lead and work with a team to analyze processes and data to identify problems and proposed solutions and ensure data integrity.
• Translate business needs into technical specifications in collaboration with database and systems administrators, programmers and end users.
• Lead process improvements and provide project oversight to ensure timely completion and effective resolution of identified issues.
• Develop and troubleshoot interfaces/integrations to migrate data between software systems on premise and cloud based.
• Provide day-to-day SIS and related enterprise applications support and management.
• Document functional and system requirements and changes.
• Develop and maintain project plans, ensuring timelines and deliverables are met.
• Design Tableau dashboards and reports for university-wide consumption.
• Expand on and curate the cloud data warehouse for improved data analysis by university administrators.
• Train end users and technical support staff on program usage and support.
• Supervise at least one direct report for daily task assignments.

Benefits

• Health, Dental & Vision insurance
• Employer Paid Life and Disability benefits
• 403(b) Retirement plan with employer match up to 6%
• Paid Family Leave
• Trinity Center Membership Free to all employees to include full size pool, walking track, weight & Cardio equipment
• Free campus parking
• Free Shuttle bus between campus & Brookland Metro station

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level