Enterprise Application Analyst
About The Position
We’re looking for a talented Enterprise Applications Analyst to join our growing IT and Operations teams. In this role, you’ll support and enhance our core ERP/MES platform (Cyncly Insight), ensuring the systems that power sales order flow, product configuration, production scheduling, inventory, and shop-floor execution run smoothly, reliably, and efficiently. Your work will help the entire organization operate with greater accuracy, speed, and confidence. Who You Are You’re a systems-minded problem solver who enjoys digging into workflows, understanding how information moves, and making processes better. You bring a mix of curiosity, technical aptitude, and operational awareness. You thrive in environments where no two days look the same, and you enjoy partnering with teams across Sales, Engineering, Production, Warehouse, and Shipping. You take ownership, communicate clearly, and genuinely enjoy helping people use technology successfully. You’re excited to support a growing manufacturing environment and play a meaningful role in how our business scales.
Requirements
- Bachelor’s degree in IT, Business, Engineering, Industrial Technology, or relevant experience in a technical operations role.
- Experience with manufacturing systems, ERP/MES platforms, or highly structured technical environments (cabinet or furniture manufacturing experience is a plus).
- Ability to understand complex product structures, BOMs, and configuration rules.
- Strong analytical skills and willingness to work with data tools, relational databases, or SQL reporting.
- Clear communication skills — written and verbal — with the ability to translate technical details for non-technical audiences.
- A proactive, solution-focused mindset with the ability to manage multiple tasks and adapt to evolving business needs.
Nice To Haves
- Familiarity with CAD/CPQ systems and shop-floor data tracking (MES/IoT).
Responsibilities
- Manage and maintain our Cyncly Insight ERP/MES system, ensuring accuracy, uptime, data integrity, and smooth daily operations.
- Support and optimize the full business workflow — from sales order and configuration through BOM generation, scheduling, materials, shop-floor execution, and shipping.
- Maintain product data, configurations, and bill of materials used throughout the manufacturing process.
- Test software updates, prepare release notes or training materials, and assist with rollout communications to business users.
- Troubleshoot issues across departments, coordinating with internal teams and external software partners to drive quick, effective resolutions.
- Ensure design data and manufacturing data connect properly — especially for custom configurations, finishes, and product variations.
- Create and update SOPs, documentation, data standards, and workflow guides to help teams use our systems consistently.
- Pull, analyze, and interpret data to support decision-making on throughput, inventory usage, performance metrics, and operational efficiency.
- Recommend improvements to our systems and processes, contributing to continuous improvement efforts and supporting business growth.
Benefits
- Competitive compensation
- Full health, dental, and vision coverage
- 401(k) with company match
- Paid time off and holidays
- Career growth opportunities
- A clean, safe, supportive work environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
