Enterprise AI Intern

Equinix • Redwood City, CA

5d

About The Position

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you, because when you feel valued, you’re empowered to do your best work. An internship with Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. If you’re a forward-thinking, hard-working college student who loves to learn and wants to make a positive impact on the world while growing your career, join us and help shape the digital world. Role Overview Equinix is looking for a visionary AI Engineering Intern to join our Enterprise AI Team. This is not a "shadowing" internship; you will be the primary developer of an Agentic AIs designed to revolutionize how we support our global customers. You will focus on moving beyond simple chatbots to create Autonomous Agents that can navigate Equinix’s internal tools, interpret complex customer data, and execute workflows that drive proactive intelligence.

Requirements

• AI/ML Foundations: Strong understanding of LLMs (GPT-4, Claude, Llama 3), Prompt Engineering, and Agentic Frameworks (e.g., LangChain, AutoGen, or CrewAI).
• Programming: Proficiency in Python and experience with API integration (REST, GraphQL).
• Data Skills: Familiarity with Google BigQuery, Snowflake, Amazon Redshift) and SQL for querying customer databases.
• Problem Solving: The ability to take a vague business problem (e.g., "Why are customers in EMEA struggling with onboarding?") and build a technical agent to solve it.
• Currently pursuing a BS or MS in Computer Science, AI, Data Science, or a related field
• Must be currently enrolled in an accredited university/college, in your penultimate year of your bachelor's or master’s degree studies (Graduation between December 2026 -September 2027)
• An interest in the intersection of Data Center Providers and Artificial Intelligence throughout the Go-To-Market lens.
• Available to work full-time during the summer internship period (June–August) in one of our Northern California, Dallas, or DC office locations
• Strong written and verbal communication skills
• Collaborative, detail-oriented, and eager to learn in a fast-paced environment

Responsibilities

• Build Agentic Workflows: Design and deploy AI agents capable of multi-step reasoning, tool-use (function calling), and autonomous problem-solving for our workflows.
• Bridge the Ecosystem: Enhance our existing Agentic Platforms like Google ADK, Vertex AI
• End-to-End Development: Own the full lifecycle, from data ingestion and prompt engineering to RAG (Retrieval-Augmented Generation) implementation and production deployment, and user enablement and adoption.
• Drive Insight & Intelligence: Develop agents that proactively identify churn risks, summarize complex support tickets, and suggest "next-best-actions" for Customer Success Managers (CSMs).
• Legacy Modernization: Evaluate existing CS processes and transform them into intelligent, LLM-powered processes.

Benefits

• Work on real business challenges: You will be assigned with a project and work directly with teams to gain real-work experience, contribute to the business, and impact the digital world
• Be supported throughout your journey: You will be mentored and coached by numerous colleagues, including your managers, subject experts, an assigned buddy and a formal mentor
• Participate in a curated program of workshops and events: Learn from our leaders through our Executive Speaker Series, continue to grow through our workshops and build meaningful worldwide connections through our networking events
• Gain global recognition: We celebrate your time with Equinix and the work you have completed through our Global Ideas Competition “Shark Tank.” This competition provides you with the recognition you deserve and lets you share your work with the global community of Equinix

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 5,001-10,000 employees