Enterprise Activiations Specialist

Trucker Path Inc. • Phoenix, AZ

2d • $75,000 • Onsite

About The Position

Trucker Path is seeking an Enterprise Activation Specialist to ensure newly acquired or high-intent fleet accounts become fully activated, technically set up, and positioned for immediate success on the Trucker Path platform. This role blends outbound activation calling, hands-on onboarding, and light sales engineering to guide fleets through account setup, driver deployment, and early-stage product adoption. Focused on the first 30–90 days of the customer lifecycle, you will help fleets implement as quickly as possible.

You will own the activation funnel, ensuring fleet admins and drivers are onboarded, trained, and actively using key features like Truck-Safe Navigation, Driver Education, and Fleet Management Workflows.

Requirements

• 3+ years in onboarding, account activation, implementation, or high-volume customer engagement.
• Strong phone-based communication skills with the ability to drive urgency, coach customers, and guide them toward activation.
• Ability to translate customer workflows into product configurations and technical setups.
• Comfortable delivering virtual training, demos, and platform walkthroughs.
• Fast learner with the ability to master technical product details and teach them clearly.
• Organized, metric-driven, and capable of managing a high volume of activation tasks.
• Proficiency with CRMs, onboarding tools, and SaaS platforms.

Nice To Haves

• Experience in fleet technology, trucking SaaS, logistics, or transportation operations is a strong plus.

Responsibilities

• Conduct high-volume outbound calling, texting, and email follow-up to engage newly signed fleets or high-intent prospects.
• Convert referred, inbound, or marketing-qualified leads into fully activated accounts.
• Drive completion of onboarding milestones (account creation, fleet setup, driver import, etc.).
• Track and optimize activation rates, time-to-value metrics, and funnel conversion.
• Deliver structured onboarding sessions (1:1 or group) for small and mid-size fleets.
• Walk customers through platform setup—including roles, driver management, routing tools, and admin controls.
• Configure accounts and assist with technical setup (driver invites, integrations, device configurations).
• Provide product guidance and best practices tailored to each fleet’s operational workflow.
• Partner closely with Enterprise Sales on technical validation, pilot setup, and product demonstrations.
• Serve as a technical resource for prospects during late-stage evaluations.
• Translate fleet operational needs into recommended product workflows.
• Host activation webinars, onboarding classes, and quick-start clinics.
• Provide short-term tactical support during early activation.

Benefits

• Health Insurance: FREE medical coverage for employees for one of our plan options! And the ability to add dependents or choose an alternative plan and still receive a credit to keep costs down.
• Paid Time Off: Work hard, play hard! In addition to 10 holidays, we offer three weeks of paid time off so that you can achieve a healthy work-life balance.
• Paternity Leave: We support our team members as they grow their families! Once you qualify for FMLA, you are eligible to receive up to 6 weeks of paid paternity time to bond with a new child.
• Employee Assistance Program: We are proud to offer free access to SupportLinc, a global platform that provides on-demand care as you navigate personal or professional challenges. This confidential and compassionate support system is available to you and your family members anytime you need help.
• Team Building: We may work across time zones and countries, but we’re still united. We host a monthly schedule of team activities, quarterly town halls, open Q&A sessions, and other special events…so many fun ways for us to connect and support one another.
• Growth Opportunities: When our people grow…we grow! We offer leadership training, development journeys for core teams, and coaching/mentoring opportunities. Constant growth and development are inherent in our culture.
• Tools To Do The Job: We ensure you are hooked up with the tools, equipment, and systems you need. We begin the process prior to your start date, so you are ready to rock ‘n roll on your first day.
• We provide a 401(k) company match and 100% company-paid life/AD&D insurance/short-term disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees