Enterprise Account Executive

Gradient Labs • New York, NY

123d

About The Position

At Gradient Labs, we’re on a mission to make exceptional customer service the norm. Founded in 2023, we’ve quickly gone from an idea to a growing team with customers you know (and probably love). Our AI agent helps businesses handle even the trickiest, high-stakes customer support queries safely and effectively, all while giving them the visibility and control they need to trust the outcomes. We’re a small but mighty team of builders from leading companies like Monzo, Pleo, and Google. We work in a hybrid model from our London office, a short walk from Liverpool Street Station, where we collaborate and connect 2-3 days a week. If you’re excited to tackle some of the hardest problems in AI and help shape the future of customer operations, we’d love to hear from you.

Requirements

• 5-7+ years of experience in enterprise B2B SaaS sales.
• Expertise in managing complex, end-to-end deals from prospecting to close.
• Ability to build and maintain C-suite relationships.
• Experience with consultative and value-based selling.
• Deep familiarity with the SaaS and AI landscape.
• Exceptional verbal and written communication abilities.
• Ability to analyze market trends, identify opportunities, and make data-driven decisions.

Responsibilities

• Own the full sales cycle for enterprise accounts, from generating leads to negotiating and closing complex, high-value deals.
• Expand business within existing accounts by identifying and selling new features and business lines.
• Build and nurture strong, long-term relationships with key stakeholders and C-suite executives.
• Articulate the value proposition of Gradient Labs through tailored presentations, live demos, and strategic discussions.
• Collaborate with marketing, solutions engineering, and other teams to execute effective campaigns and streamline the customer journey.
• Help define the go-to-market strategy and build out sales processes.

Benefits

• Opportunity to work with cutting-edge technology.
• Chance to reshape how businesses operate in the future.
• Work with exciting brands across different industries.
• Be part of a passionate and smart team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees