About The Position

Clarity is the leading AI-powered customer experience and voice-of-customer (VoC) platform for large enterprises in regulated industries. We are trusted by industry leaders like OpenAI, GrubHub, STC and Tabby who rely on us to deliver real impact. Our investors include Prosus Ventures, STV AI Fund (backed by Google) and angels from Open AI and Google. With a 25% month-on-month growth rate and over 300% net revenue retention, this is a unique opportunity to join a hyper growth AI company and redefine an industry. As an Enterprise Account Executive, you will hold a foundational position within our Go-to-Market (GTM) team. This is a career-defining role in a fast-growing, early-stage startup, with the potential to quickly expand into a sales leadership position. You will be instrumental in generating revenue, shaping our sales motion, and bringing Clarity’s agentic AI platform to the world's best companies. You will operate with a self-starter mindset and builder mentality, thriving in a highly autonomous environment.

Requirements

  • Minimum of 4+ years of experience as a top-performing Account Executive in a quota-carrying role at a B2B SaaS company, with a strong and consistent track record of exceeding targets.
  • Demonstrable experience in managing complex solution sales cycles and consistently closing large deals. Experience closing seven-figure deals is preferred.
  • Formal training or demonstrable experience utilizing a value-selling framework, such as MEDDPICC or Command of the Message.
  • Strong business acumen and the ability to speak the language of the C-suite.
  • Consistent performance meeting pipeline generation targets for net new business.

Nice To Haves

  • Previous experience selling AI, Customer Experience (CX), or Customer Support software.
  • Experience as an early sales hire at a fast-growing startup.
  • Familiarity with the broader AI landscape, key players, and emerging trends.
  • Familiarity with CRM platforms and sales enablement tools (e.g. Hubspot).

Responsibilities

  • Manage the entire sales process for enterprise accounts, covering lead generation and qualification through to negotiation, closing, and renewals.
  • Build and maintain a robust sales pipeline. Generate a pipeline from ideal customer profile (ICP) accounts via value-driven outbound prospecting (incl. cold calls, emails, conferences). Develop a strategy to break into and close key strategic logos.
  • Drive complex solution sales, consistently closing large, high-value deals, targeting six or seven-figure contracts. Work closely with our partner network to close co-sell motions from our joint pipeline.
  • Build comprehensive proposals and ROI cases that clearly articulate Clarity's transformative value proposition.
  • Lead negotiations, addressing objections, and navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. Forecast and accurately report on pipeline and revenue.
  • Develop strong relationships with key stakeholders, including C-suite executives (CX leaders, Product Leaders, and Operations Leaders), to understand their pain points and drive long-term partnerships.
  • Partner closely with Solutions Engineering, Product, Customer Success, and Marketing teams to ensure customer success.
  • Play a pivotal role in shaping our GTM motion, influencing how we engage and close key accounts in priority verticals like BFSI and Telcos.
  • Provide crucial feedback and insights from the field to Product and Leadership teams to directly shape our product roadmap.

Benefits

  • Competitive compensation (base + commission)
  • Opportunity to significantly impact our revenue and GTM strategy.
  • Potential to expand quickly into a sales leadership position as we scale our GTM teams globally.
  • Work with a collaborative, mission-driven team with experience building and scaling products at companies like Meta, Revolut, Uber and Bird.
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