You’ll exceed assigned revenue goals by creating and executing against a plan that adheres to SmartSimple’s customer-centric sales methodology and whole-company approach to customer experience. You’ll manage a complex, multi-platform solution sale with a 6-to-18-months purchasing cycle that begins with initial targeting of prospects and continues through transition to client services and support. You’ll maintain an accurate pipeline with timely sales forecasts, proactive internal communication, and excellent documentation of activities and client commitments in the required systems (e.g. Salesforce). You’ll cultivate prospects in a targeted, measurable way, adding to the pipeline on a consistent basis. You’ll maintain relationships with current clients and influencers to encourage referrals and references. You’ll focus on new business while continuing to cultivate and cross-sell into existing account relationships. You’ll coordinate resources such as marketing collateral, quotes, RFPs, online demonstrations by subject matter experts, and engagement with other internal departments to meet prospects’ research needs. You’ll be conversant in the specialized domain of grantmaking in the government sector. Develop a deep understanding of customer trends and key influencers in government grantmaking in the State and Local environments. You’ll excel in cross-departmental collaboration: Provide feedback to marketing on sales tools, product and service positioning, market intelligence, and campaigns. Work closely with customer services and support to facilitate a seamless customer experience. Maintain accurate, accessible documentation on client commitments. Cultivate good working relationships across the company. You’ll take part in educational programs, webinars, conferences, and client events to build your expertise, and expand your personal network. Other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
51-100 employees