ENT Office Nurse/Certified Medical Assistant

Wabash General Hospital • Mount Carmel, IL

222d

About The Position

The Physician's Office Nurse/CMA for ENT Specialty assists the provider in the delivery of health care services. Takes vital signs, assists in a variety of treatments, administers medications, monitors usage, facilitates and tracks testing, and updates patient records. This role includes assisting with patient exams and procedures in a busy outpatient setting. A key responsibility of this position is managing surgery authorizations. This includes collecting necessary documentation, submitting requests to insurance companies, and following up to ensure approvals are received in a timely manner. The ENT Nurse/CMA coordinates referrals, prepares patients for procedures, documents clinical information in the EMR, and helps ensure smooth daily operations in the office. Uses communication skills to discuss medical related issues and questions with patients and families and makes referrals to other care providers. Participates in patient education, follow up care, infection control, and quality improvement. Prepares exam and treatment rooms with necessary instruments, ensuring cleanliness and sterilization processes have been accomplished. Orders, prepares, and maintains supplies and equipment for treatments. Screens telephone calls for referral to physician, takes phone messages as related to medical questions, and relays messages concerning prescriptions to physician. Performs all diagnostic testing and proficiency testing on equipment and diagnostic materials. Keeps accurate records of testing performed and/or sent to other laboratories. Advises and assists support personnel in scheduling of tests, treatments, and appointments. Must be able to accurately and timely complete FMLA/WC forms.

Requirements

• Graduate of an accredited school of nursing or CMA program.
• Current Illinois license as a registered or licensed practical nurse or CMA certification.
• Current CPR certification.
• Good working knowledge of the nursing process and strong nursing practice skills including physical assessment skills.
• Clinical experience preferred but not required.
• Experience with Microsoft Word, Excel, and Outlook preferred.

Nice To Haves

• Previous experience in medical ENT care or cosmetic and reconstructive facial plastic surgery preferred.

Responsibilities

• Assist the provider in the delivery of health care services.
• Take vital signs and assist in a variety of treatments.
• Administer medications and monitor usage.
• Facilitate and track testing and update patient records.
• Manage surgery authorizations including documentation and insurance requests.
• Coordinate referrals and prepare patients for procedures.
• Document clinical information in the EMR.
• Ensure smooth daily operations in the office.
• Discuss medical related issues with patients and families.
• Participate in patient education and follow up care.
• Prepare exam and treatment rooms ensuring cleanliness.
• Order, prepare, and maintain supplies and equipment.
• Screen telephone calls and relay messages to the physician.
• Perform diagnostic testing and keep accurate records.
• Advise support personnel in scheduling tests and appointments.
• Complete FMLA/WC forms accurately and timely.

Benefits

• Health Insurance including medical, dental, and vision coverage options.
• Free internal prescription program.
• Employer contributions to premiums.
• Retirement Plans including 457(b) plan with employer matching and 401(a) plan for employer contributions.
• Paid Time Off (PTO) including vacation days and sick days.
• Work-Life Balance with flexible work schedules.
• Employer-provided life insurance with optional additional coverage.
• Short-term and long-term disability insurance.
• Employee assistance programs (EAP).
• Health Savings Accounts and Flexible Spending Accounts.
• Professional development opportunities including scholarship and tuition reimbursement.
• Wellness programs and volunteer opportunities.
• Productivity, retention, and referral bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Associate degree
• Number of Employees: 251-500 employees