Enrollment Specialist

Tempus Unlimited • Swissvale, PA

229d • $20 - $20

About The Position

Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities. This role is a community based Enrollment Specialist for our Pennsylvania Self Directed Program. The Enrollment Specialist will educate participants and their direct care workers on how to successfully enroll and utilize services under the Community HealthChoices Participant-Directed Services Program.

Requirements

• One year experience providing services for persons with disabilities
• Experience or education in teaching is helpful
• Knowledge of community resource that participants are involved with
• Excellent communication, organizational, and writing skills
• Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases
• GED or High School Diploma required

Nice To Haves

• Bachelor's Degree preferred

Responsibilities

• Accept and outreach to participant within 3 days of referral to determine how the packet will be delivered to the participant: mail, email or in person
• Provide in-person participant orientation within 15 days of referral
• Train participants and direct care workers the skills needed to enroll and manage this self-directed program
• Assist participant and direct care worker with enrollment Common Law Employer (CLE) enrollment paperwork including CLE Roles and Responsibilities
• Assist with DCW enrollment paperwork
• Provide training on EVV and timesheet submission/approval process
• Attend in-service, supervision and staff development meetings when requested by manager
• Demonstrate a working knowledge of program policies and procedures and self-directed regulations
• Track for receipt of required documentation within required timelines: Enrollment documentation
• Return all phone calls from participants and DCW within 24 hours
• Work within policies to complete and submit internal requirements: Contact Notes, Dayforce, Outlook Schedule, Mileage and Expense Forms
• Follow up on requests for additional skills training by the Fiscal Management Services (FMS)
• All other duties as assigned by the Skills Trainer Manager

Benefits

• Sign on bonus
• Referral bonus
• Work/Life Balance - flexible work schedules
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long Term Disability
• Annual Evaluations
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree