Enrollment Specialist
St Pauls Senior Services•SAN DIEGO, CA
12d
About The Position
Under the supervision of the Enrollment Manager, obtains initial information relating to admissions, coordinates intake process, and provides information and referrals to community agencies as appropriate. Promotes the St. Paul’s PACE Program to potential participants and community agencies.
Requirements
- A Bachelor's Degree in business, or a health or human services field, or a high school diploma and office assistant training (preferably health care specific)
- Two years of experience in a marketing and/or admissions role for a health care provider, or in an information and referral resource role within the senior network of San Diego.
- Shall have either training or related experience in the job assigned.
- A minimum of one years experience in working with the frail or elderly population.
- Ability to effectively present PACE philosophy and model to the community and to prospective participants.
- Working knowledge of physical, psychosocial, behavioral, and family needs of the elderly.
- Working knowledge of San Diego community health and social service delivery systems, and aging network.
- Effective written and verbal communication skills.
- Working knowledge of Medicaid system.
- Able to assess potential participant’s financial status.
- General knowledge of financing mechanisms such as Medi-cal, Medicare, Prospective Payment Systems and HMO Managed Care providing risk-based capitated systems.
- Good working knowledge of PACE philosophy and eligibility/denial criteria.
- Computer proficiency in word processing, data entry and spreadsheet applications.
Responsibilities
- Obtains initial information relating to admissions
- Coordinates intake process
- Provides information and referrals to community agencies as appropriate
- Promotes the St. Paul’s PACE Program to potential participants and community agencies
