Enrollment Specialist

Gt Independence • Southington, CT

393d • $35,360 - $35,360

About The Position

The Enrollment Specialist at GT Independence plays a crucial role in conducting enrollments for consumers receiving financial management services. This position emphasizes advocacy and education regarding self-direction in care, ensuring that consumers and their support networks understand the enrollment process and the services available to them. The role is integral to enhancing the service experience and maintaining compliance with relevant regulations.

Requirements

• Bachelor's degree in Business, Human Services/Social Work, Marketing, or Communication preferred.
• 1 year of experience in a related field.
• Strong oral and written communication skills.
• Proficient in Microsoft Office products.
• Knowledge of customer service principles and processes.
• Ability to work effectively in a team.
• Familiarity with administrative and clerical procedures.

Nice To Haves

• Experience in marketing or communication fields.
• Knowledge of financial management services.

Responsibilities

• Conducts the enrollment process with the person served and their circle of support in a timely manner.
• Ensures enrollment documents are complete and accurate.
• Recommends improvements to internal processes/systems to prevent future issues and enhance service experience.
• Maintains confidentiality and HIPAA compliance.
• Upholds company values and mission.
• Performs other duties as assigned.

Benefits

• Health savings account
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• Parental leave
• Employee assistance program
• Vision insurance
• 401(k) matching
• Professional development assistance
• Flexible schedule
• Life insurance
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: Associate degree