Enrollment Services & Welcome Center Coordinator

Marian University (WI)•Fond Du Lac, WI

70d•$20 - $22

About The Position

This position promotes and supports the learning experience of Marian University students by, assisting in the management of all aspects of the Marian University visit experience by coordinating admission presentations, campus tours and group visits. This position is highly visible to the public and sets the tone for outstanding customer service for the campus.

Requirements

High School Diploma or 2-3 years of office management experience. A combination of education and experience may be considered.
Computer literate with proficient knowledge of standard office applications and Microsoft Office Suite (Excel, Access, and Word).
Knowledge of modern office practice and procedures, in addition to office equipment and machines.
Strong oral and written communication and interpersonal skills.
Effective organizational and time management skills.
Ethical comportment and high regard for confidentiality.
Willingly support the Mission Core Values of the University.

Nice To Haves

Experience working with database or CRM software and tools preferred.

Responsibilities

Process all incoming applications to include transcripts and admission documents such as resumes, application essays, letters of recommendations for adult online and graduate, international, first-time freshman, transfer and readmit applicants.
Manage and create physical and electronical student applicant files; maintains integrity of application files by continuously reconciling electronic records in the Office of Admission's CRM, Recruit.
Print and send admission decision letters to students.
Provides open communication with admission counselors regarding pertinent information to assist in the recruitment of students; Notify appropriate admission team member, when an applicant file is complete and ready for an admission decision.
Monitor CRM Dashboards for accuracy.
Builds Graduate students into MO2 for student access to courses.
Generate reports and maintains accurate data through managing multiple records systems.
Manages revisions and updates to Traditional Admission and Adult and Online Studies procedure manuals.
Collaborate with Admission team to create marketing material and communications for program information, and recruitment of traditional day-time Admission and Adult and Online Studies Admission
Collaborate with Admission team in coordinating admission event functions and presentation information/material.
Work collaboratively with the admission team members to attract, recruit, and enroll academically-talented and diverse student body workers.
Oversee daily functions of the Stayer Welcome Center.
Coordinate campus visits and visitor programming. Including scheduling, confirming and assessing each tour.
Coordinate communication between on-campus facilities and the Office of Admission.
Provide courteous and professional assistance to prospective students, their families, and special groups regarding visitation and on campus event opportunities.
Hire, train, manage, and oversee admission office student tour ambassadors and visit/welcome center workers.
Maintain a positive work environment by cooperating in a professional manner with the Marian University community.
Performs other work-related duties as necessary or as assigned