Enrollment Services Specialist Part-Time

Clackamas Community College • Oregon City, OR

394d • $51,376 - $51,376

About The Position

The Enrollment Services Specialist position at Clackamas Community College is a part-time role focused on supporting students through various enrollment processes. The specialist will perform data entry, maintain student records, and assist with applications and registrations while ensuring compliance with college policies and regulations. This role emphasizes customer service and communication, aiming to foster an equitable educational environment.

Requirements

• High School Diploma or GED and at least two years of office/business experience.
• Advanced knowledge of general office procedures.
• Ability to work independently to attain department goals.
• Strong interpersonal and communication skills to provide excellent customer service over the phone and in person.
• Good organizational skills with the ability to handle multiple tasks simultaneously for a variety of programs.
• Ability to handle periods of heavy data entry.
• Be reliable, dependable, and flexible.
• Operate standard office machines: fax, copier, printer, etc.
• Use word processing software.
• Use correct grammar, spelling, and punctuation.
• Must be able to work respectfully with individuals of all cultures, backgrounds, perspectives, and abilities.

Nice To Haves

• Associates degree desired.
• Ability to exemplify traits that reflect the College's culture, including integrity, a customer service orientation, cultural competency, trustworthiness, flexibility, and a willingness to change.

Responsibilities

• Perform data entry and provide student record maintenance.
• Review and process student documents such as applications, registrations, grade changes, waivers, and transcript requests.
• Educate students and the public regarding all enrollment-related processing deadlines.
• Assist students with the completion of enrollment-related forms (admissions, registration, privacy release, transcript requests).
• Troubleshoot and respond in a timely fashion to online registration questions and needs.
• Communicate with students and staff written requests for enrollment information, student records, and other related processes.
• Prepare and produce official transcripts at student request.
• Maintain current knowledge of college policies and procedures pertaining to admission, registration, records, and student accounts.
• Communicate information accurately.
• Work as a team member.
• Implement procedures that reflect institutional policy, comply with state/federal requirements, and demonstrate excellent customer service.
• Comply with FERPA regulations.

What This Job Offers

• Job Type: Part-time
• Industry: Educational Services
• Education Level: High school or GED