Enrollment Representative I

UHA • Honolulu, HI

3d • $17 - $21 • Remote

About The Position

The Enrollment Coordinator supports day-to-day enrollment operations by processing eligibility updates, maintaining accurate records, and providing timely assistance to internal teams, members, and employer groups. This role ensures a smooth and efficient enrollment experience through strong attention to detail and responsive customer service.

Requirements

• High school diploma or equivalent
• 1+ year of customer service experience
• Strong data entry and computer skills (Microsoft Office)
• Excellent attention to detail and organization
• Strong communication and time management skills

Nice To Haves

• Associate degree
• Experience in healthcare enrollment, eligibility, or insurance

Responsibilities

• Process enrollments, eligibility updates, and terminations accurately and on time
• Review submissions for completeness and follow up on missing information
• Respond to enrollment-related inquiries and support issue resolution
• Manage incoming emails, efax, mail, and voicemail
• Prepare and send correspondence, including ACRs and denial letters
• Maintain reports, tracking logs, and documentation
• Provide basic support for Online Employer Portal users
• Assist with scanning, filing, and record maintenance
• Collaborate with team members to support daily operations

Benefits

• We focus on your health and pay 100% for your family's medical insurance and provide 20 days of paid personal time off during your first year!
• Competitive compensation & excellent benefits offered

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED