Enrollment Registrar Coordinator (aHEO)
About The Position
The City University of New York Graduate School of Public Health and Health Policy (CUNY SPH) is committed to teaching, research and professional and community service to create a healthier New York City and to promoting equitable, efficient, and evidence-based solutions to pressing health problems facing cities around the world. Located in Central Harlem, CUNY SPH is the top-ranked public school of public health in the New York City, New York State and tristate region, and is among the top 10% of schools of public health nationally. Reporting to the Senior Registrar, the Enrollment Registrar Coordinator duties include, but are not limited to the following: + Assist with registration and provide information to prospective and enrolled students in registration and records related areas. + Process ePermits and Degree Audit/applications for graduation. + Process requests for National Student Clearinghouse. + Collaborate with College and University Offices to address inquiries and concerns to resolve student registration/record related issues. + Implement new office and customer service policies and procedures and to effectively deliver services such as ensuring transcript and degree verification requests via Parchment and NSC are handled in a timely manner.
Requirements
- Bachelor's Degree required.
Nice To Haves
- 2 - 4 years related experience.
- Strong aptitude for working with customized computer systems (i.e. Oracle/PeopleSoft).
- Willingness to adapt and learn new platforms accordingly.
- Strong communication competencies, especially regarding writing and interpersonal skills.
- Detail oriented and accurate with strong organizational skills and ability to establish plans, handle multiple assignments with conflicting priorities, and meet deadlines in a time sensitive and student responsive office.
- Commitment to service excellence and professionalism.
- Ability to understand and present technical terminology to constituents of all levels.
Responsibilities
- Assist with registration and provide information to prospective and enrolled students in registration and records related areas.
- Process ePermits and Degree Audit/applications for graduation.
- Process requests for National Student Clearinghouse.
- Collaborate with College and University Offices to address inquiries and concerns to resolve student registration/record related issues.
- Implement new office and customer service policies and procedures and to effectively deliver services such as ensuring transcript and degree verification requests via Parchment and NSC are handled in a timely manner.
- Provides advice on academic and administrative registration requirements
- Interprets and communicates academic, registration and enrollment policies and procedures
- Complies, generates, and updates various reports, catalogs, and inventories
- Maintains compliance with established record release procedures, including the Family Education Rights and Privacy Act (FERPA)
- May participate in activities related to course scheduling and maintaining course databases
- May monitor and revise the content of web pages and other communication materials
- Performs related duties as assigned.
Benefits
- CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development.
- We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.
- Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Educational Services
Number of Employees
1,001-5,000 employees
