Enrollment Parterships Leader

Guardian Life Insurance CompanyBoston, NY
1dHybrid

About The Position

The Enrollment Partnerships Leader is responsible for building, owning, and optimizing strategic partnerships with external vendors, distribution partners, and internal teams to deliver innovative, best-in-class group benefits enrollment solutions. This leader drives the development and execution of new enrollment strategies and technologies, ensuring professional, timely, and customer-centric delivery. The role is accountable for developing talent, fostering collaboration, and modeling excellence in communication and service, positioning the team to consistently achieve and exceed organizational goals. You are: A visionary, adaptable leader with a passion for developing people and cultivating high-value internal and external partnerships. You excel at driving operational excellence and delivering innovative solutions in a fast-paced environment. You demonstrate exceptional communication, organizational, and problem-solving skills, and are committed to fostering a culture of trust, accountability, and continuous learning.

Requirements

  • Bachelor’s degree in Business, Human Resources, Communications, or related field (or equivalent experience)
  • 5+ years of experience in benefits enrollment, program management, or people leadership
  • Proven ability to recruit, develop, and manage diverse teams
  • Demonstrated success in building and owning external partnerships with vendors and distribution partners
  • Experience leading the development and launch of innovative enrollment solutions, including digital tools and multi-channel communications
  • Excellent communication and presentation skills
  • Proficiency in Microsoft Office Suite and familiarity with enrollment platforms and digital tools
  • High attention to detail, organizational skills, and ability to execute tasks efficiently under tight deadlines
  • Commitment to professionalism, empathy, and continuous improvement

Responsibilities

  • Own and optimize relationships with external vendors and distribution partners to ensure seamless, innovative enrollment operations and exceptional customer experiences
  • Lead efforts to develop, test, and launch new enrollment solutions, leveraging technology and process improvements to drive differentiation and engagement
  • Lead, coach, and develop a team of enrollment professionals, including support specialists, program managers, and solutions leads
  • Oversee recruitment, onboarding, training, and performance management for team members
  • Drive strategic initiatives to optimize resource utilization, cost efficiency, and program effectiveness
  • Model professionalism, accountability, and empathy in all interactions
  • Support a culture of trust, respect, and collaboration within the team and across the organization

Benefits

  • At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.
  • Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
  • As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
  • Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . Benefits apply to full-time eligible employees.
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