Enrollment Navigator (Temp PT)

Community College of Allegheny County (CCAC) • Oakdale, PA

140d • $21

About The Position

The Enrollment Navigator actively supports students through the completion of the enrollment process at CCAC. This is a temporary part-time position requiring 20-25 hours per week, with an option for medical benefits at full employee cost. The position is fully in-person, although this may be subject to change. The hourly wage for this role is $21.27.

Requirements

• Bachelor’s degree and one year’s experience in a sales and/or customer-facing position, or an Associate’s degree and three years’ experience in a sales and/or customer-facing position.
• Experience working in higher education or admissions is preferred.
• Ability to work independently and in a team setting to meet expected goals.
• Ability to multi-task.
• Strong organizational and follow-up skills.
• Excellent customer service skills.
• A valid Pennsylvania driver’s license is required.
• Ability to travel and be housed at any of the College’s campuses or centers and to serve as backfill at enrollment related events.
• Some evenings, weekends and travel required.

Responsibilities

• Conducts follow up to recruitment campaigns in person, by phone, email and text.
• Assists potential students through the enrollment funnel.
• Partners with placement testing, financial aid, academic advising and registration to support students through the enrollment funnel.
• Records recruiting activity outcomes, maintains contact lists and databases and analyzes enrollment data.
• Conducts and/or provides support for on-campus recruitment/admissions activities including meeting with potential students and parents to discuss college enrollment process.
• Interfaces or networks with appropriate internal and external parties to assist potential students.
• Represents CCAC by conducting presentations to student and parent groups.
• Conducts campus tours/meetings to prospective students.
• Develops and maintains relationships with personnel representing high schools, social agencies and organizations, the business community and external constituencies.
• Maintains contact with the academic departments, career services, continuing education and college centers to remain current about new programs, program changes and other information critical to the successful recruitment of new students.
• Performs other duties as assigned.

Benefits

• Option for medical benefits at full employee cost.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Bachelor's degree