Enrollment Manager GB

The Hartford•Hartford, CT

1d•Hybrid

About The Position

Enrollment Manager GB - SG08ME We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Are you passionate about Group Benefits and looking for an exciting opportunity to advance your career? We are seeking a dedicated and experienced Enrollment Manager to join our team. If you think this opportunity is a fit for your career you should apply. If you are not sure you can have a conversation with your manager.

Requirements

A minimum of 3 years Group Benefits Experience
As a condition of your employment, you must obtain and maintain the Group Life & Health license.
Must complete ongoing Continuing Education requirements in a timely manner to maintain license(s).
Knowledge of Group Life, Disability, Accident, Critical Illness and Hospital Benefits
Knowledge of Enrollment Strategy
Group Sales and/or Service experience
High technical aptitude
Ability to work independently
Strong attention to detail
Some travel required (25% or less)

Nice To Haves

Group Benefits Disability Specialist Designation or obtain within 1 year of hire.
Completion of Voluntary Certification Program or pass within 1 year of hire.

Responsibilities

Enrollment Management
Creates and manages timeline of enrollment and marketing activities with frequent checkpoints internally and externally with the customer (25%)
Partners with various internal Hartford roles and external Customers to execute a custom enrollment strategy for new and in force business (25%)
Partners with regionally aligned sales offices to review in force book of business and find opportunities for enrollment growth (5%)
Monitors enrollment campaigns to proactively ensure optimal results; if negative results are observed, assess the situation, engage appropriate resources and adjust the enrollment strategy, as necessary (5%)
Conducts a post-enrollment debrief with appropriate parties and confirms all tracked data is entered into all systems/resources (5%)
Enrollment subject matter expert (3%)
Creates marketing campaigns within an internal self-service system/engage Marketing Team for custom campaigns (2%)
Utilize self-service system/engage Enrollment Material Development Team to create accurate enrollment materials to initiate enrollment materials
Project Management
Strong time management skills through effectively managing multiple priorities while continuing to be organized
Effectively communicate and present information, both verbal and written, to convey goals, ideas, expectations and challenges
Establish leadership within a team to successfully implement a voluntary enrollment
Promote teamwork, know internal resources, delegate tasks, resolve conflicts and evaluate performance
Assess risk and manage to identify possible issues and create solutions before they arise; the ability to be innovative and nimble
Negotiate and influence when necessary to gain buy in and satisfaction from teammates
Demonstrate strong follow through skills
Voluntary Capabilities Expertise: Demonstrate a clear understanding of the voluntary enrollment process
Demonstrate a clear understanding of all voluntary products and services
Leverage internal partners as Subject Matter Experts to correctly plan and manage an enrollment
Strong understanding of current Industry trends and continually strive to follow changes within the industry
Customer Focus: Build strong relationships externally with Brokers and Customers
Strive for excellent customer service and quick response times
Understand a customer's needs and identify the types of services and marketing tools that work successfully with different demographics of employees/customers, group size, level of comfort with technology, billing needs and other factors