Enrollment Intern

CULTURAL EXPERIENCES ABROAD LLC • Phoenix, AZ

51d • $18

About The Position

The Enrollment Intern will assist and support specific projects and tasks within CEA CAPA’s Enrollment and Advising Department, Duties will include document review and management, connecting with potential students, supporting visa and immigration processing, mailing, and other administrative tasks to support students predeparture as needed.

Requirements

• High School Diploma (Associate Degree preferred).
• 1-year related experience required.
• Demonstrated commitment to justice, equity, inclusion, and diversity.
• Familiarity with MS Office: Word, Excel, and Outlook
• Excellent organizational and time management skills
• Excellent interpersonal skills and outstanding written and verbal communication skills
• Ability to work in a fast-paced environment.
• Ability to respect confidentiality and ethical boundaries regarding student privacy.

Nice To Haves

• Experience with education abroad is a plus.
• Experience using CRM (Customer Relations Management) databases, Salesforce preferred.

Responsibilities

• Connecting with perspective students about education abroad to answer basic questions about CEA CAPA and connecting them to their Admissions Counselor.
• Assist with the processing of all student documents uploaded through the student portal. This includes: Reviewing all documents for accuracy, marking documents received in the Student Information System, and communicating to the account owner or student on any documents that need to be resubmitted.
• Utilize email to collect necessary student enrollment documents including internship materials if applicable.
• Record notes in Customer Relationship Management (CRM) system regarding all student communication.
• Assist with visa and immigration support procedures including printing, organizing, and preparing student mailings.
• Assist with updating pre-departure advising resources
• Work collaboratively with various departments across the organization, both domestic and international, to create and continue to improve the student's experience and streamline administrative processes.

Benefits

• Wellness & Snacks (In-Office): Fresh Fruit Wednesdays, coffee bar, wellness room, and ergonomic workspaces.
• Time Off & Giving Back: 12 paid holidays, generous PTO, and up to 8 hours paid volunteer time—because balance matters.
• Support for Your Whole Life: Comprehensive health, dental, and vision coverage, benefits for domestic partners, paid parental leave, and compassionate time off for life events—because caring for your loved ones matters.
• Fun & Community: We encourage team connection and celebration, from office events to informal get-togethers and virtual hangouts—exact activities vary by team.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED